UBS Annual Report 2022

Bright Horizons Child Care Center UNIVERSITY BUSINESS SERVICES ANNUAL REPORT 2022 Mission: The Bright Horizons Family Solutions® mission is to provide innovative solutions that help children, families, employees, and employers work together to be their very best. We're committed to providing the highest-quality child care, education, and work/life solutions in the world. Boosted school-age summer camp by double the enrollment from the first year. This program is new to the center and has only increased in enrollment, activity, and excitement over the last year! Hosted information session with College of Education professors to begin a partnership with students and the childcare center. This was an opportunity for us to welcome student teachers, observers, and really network with the professors to establish ourselves with the college. Participated in a new orientation program for our new teachers that has assisted in staff retention across the board in all age groups. 100 Days of Heart has broken down our intense onboarding training to more achievable, strategic, and welcoming partnerships with new employees. What's Next We are focusing on growing our new team with the Bright Horizons orientation program and establishing a new dynamic culture within the childcare center. We are forming a new team and are ready for a new future. By growing this team, we will be opening to new enrollment and filling each classroom to ultimate capacity. We are excited for what is to come in the upcoming weeks and months! Hosted a lunch and learn in early 2022 for the ERAC group to introduce our program – resulting in at least 2 enrollments. This was a way for us to virtually encourage individuals to come visit the center, ask any questions, and hear about what we provide for their current or future children. Honored teacher Julie Harrington as a Janice Hill Award Winner, a prestigious award for teachers in our company. This came with a monetary award, nominations from her families and colleagues, and a visit from our DVP.

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