UBS Annual Report 2021

2021 ACCOMPLISHMENTS Bright Horizons Child Care Center Opened our first school-age summer camp. Throughout the summer children participated in making their own movies, taking walks on the cross country trail, creating their own machines, and forming their very own summer camp chant. This kicked-off the beginning of a program that is now here to stay! We sent out our first Family Satisfaction Survey and received a 96% satisfaction scoring with comments such as: "The teachers are thoughtful, caring, kind, and listens to you when you have a concern. They know how to engage with each child's individual needs and care for each child at their level. They are very educated in what they are teaching your children and are learning and educating themselves every day. They greet every parent with respect and always have a smile on their faces. They follow all safety protocols and guidelines and I know that my child is safe and is being taken care of while at school. I'm very happy that I choose Bright Horizons at Lehigh for my little guy!!!" We sent out our first employee satisfaction survey to a 100% satisfaction scoring. 100% of the employees are proud of the work they do and are proud to work for BH. Began a teacher mentor program for our new teachers. Each veteran teacher took a new teacher under their wing, having lunches together, reviewing trainings together, and just assisting each on learning the lay of the land. Hosted a variety of drives and fundraisers for the children to assist us with. One of which sent 9 boxes to Cradles to Crayons! Hosted a child directed Art Show that raised funds for our Bright Horizons Foundation. Ms. Maria, our Toddler Teacher, who has worked for the child care center for almost 10 years, received her eCDA from our Bright Horizons Horizon Degree program.

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