providing the LU community with timely and accurate handling, distribution, DEPARTMENT INFO & KEY STATS LU Mail Center Mission: The Mail Center supports the missions of Lehigh University by and processing of all incoming and outgoing mail and packages as it relates to student needs. We seek to provide excellent customer service and to utilize staff and resources with ever-improving efficiency. MAILCENTER.LEHIGH.EDU Spring Term: Average weekly packages processed: 2050. Average monthly packages processed: 8100. Average delivery time: 1 minute per student. 5 FT Employees Summer Term: Average weekly packages processed: 1220. Average monthly packages processed: 4900. Average delivery time: under 1 minute per student. Fall Term: Average weekly packages processed: 4000. Average monthly packages processed: 16000. Average delivery time: up to 2 minutes per student. Busy Peak Hours: Monday - Friday from 11am to 5pm 70% of student visit the mail center during those times During August, September and October we saw a tremendous increase in the number of incoming packages. The volume during those months reached over 52,000 packages received and sorted by the staff, and over 50,000 packages delivered to the students.
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