UBS Annual Report 2021

Created potential cost savings across University departments: Achieved through Business Partnerships & Marketing 2021 ACCOMPLISHMENTS departments requesting multiple quotes in AgoraCX (implemented fall of 2020). Based on the data, the university had the potential to save $72,226.30 over the first three quarters of implementation. Conducted communication audit for all UBS departments to assess current education and outreach strategies to campus and developed framework/schedule to track and improve strategies for each department. Created customer service and added value training video and materials for UBS staff. Lehigh University’s Trademarks and Licensing office announced that as of July 1, 2021, Lehigh is now an affiliated member of the Fair Labor Association (FLA). The FLA provides independent monitoring and resources to protect workers' rights and improve working conditions in factories worldwide. The affiliation with the FLA ensures that apparel bearing Lehigh's name and logo is produced under fair working conditions and contributed to Lehigh's Gold Rating in the 2021 STARS Report. Enforced the protection of Lehigh's brand by reviewing 1326 artwork submissions during FY21– most of which required guidance and correction on designs. 492 artwork submissions have been reviewed in the first quarter of FY22. Licensing revenue for Q1 of FY22 was $44,694.79 - a 127% increase over Q1 in FY21. Hosted first ever Retailers Week - promoting local retail shopping locations that sell Lehigh licensed merchandise. Generated $3905.00 through Family Field Guide ad sales - which recoups 40% of our OFYE investment.

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