20-21 LTS Annual Report

INFORMATION SECURITY We expanded the protection provided by Duo Two-factor Authentication to all students, bringing greater security to accounts and university data for 100% of the Lehigh community. Collaborated with Human Resources to deliver information security awareness and compliance training through the KnowBe4 platform. Transitioned faculty and staff to CrowdStrike Falcon Sensor, a new cloud-based antivirus program to help protect Lehigh University computers and data from security threats. Continued cross-campus collaboration to identify secure research computing requirements to support future research endeavors. Accelerated security contract reviews to facilitate Lehigh’s rapid shift to a remote learning environment. Developed policies and processes in collaboration with Human Resources to enable remote work and advised the university on a Remote Work policy. Challenges for 2022-2023: Which new needs will emerge as students, faculty, and staff increasingly expect to teach, learn, and work in ways that combine in-person and remote activity? What next steps will LTS take to support academic and administrative units across campus that increasingly rely on digital access to data, information, and knowledge? Which investments will Lehigh need to make and what support must LTS be ready to provide? 2020 / 21 | ANNUA L REPORT | 19 T E C H N O L O G Y & E X P E R T I S E 1M+ logins protected by Duo Two-factor Authentication 12,564 malware attacks prevented

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