Auxiliary Services Annual Report 2023 FINAL

Looking Ahead Purchasing & University Logistics AUXILIARY SERVICES ANNUAL REPORT 2023 Mission: Our mission is to cultivate a culture of strategic excellence in every facet of procurement and logistics, epitomizing responsible stewardship of university resources. We are dedicated to providing customer-centric services, fostering innovative supplier relationships, and optimizing business processes, all while upholding university compliance standards. 135 contracts reviewed and 37 RFPs conducted, resulting in $487,396 in bid generated savings. 49,936 packages received and delivered by Central Receiving. E-waste recycled FY23: 13,453.50 lbs. Shredded paper FY23: 45,250 lbs. Collaborated with 7 campus departments during the Warehouse Intake and Operations Process Improvement Lean project. The goal of this project was to understand how materials are currently received/put into warehouse, tracked, sold, scrapped, etc. Logistics diverted 6 laptops from e-Waste to donate to the nursing team at the Bethlehem Health Bureau. The laptops will be used by those in need in the community. In 2024, we plan to create a comprehensive Training & Education Program that is customized for each of the programs we manage (OneCard, Unimarket, Supplier Diversity, Travel, etc.) – for current employees as well as integrated into the new hire onboarding process. Supplier Diversity Program launched in collaboration with supply chain faculty members, the Small Business Development Center, the Diversity Equity and Inclusion leadership, and Communications & Public Affairs. The program will help Lehigh build upon our strong commitment to work closely with local small and diverse business to help them grow and prosper, which will help contribute to the economic strength and stability of our communities. 15 Lean process improvements implemented (Brenda Bachman implemented 6 and won the award for most improvements implemented in Auxiliary Services).

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