The Lehigh Store UNIVERSITY BUSINESS SERVICES ANNUAL REPORT 2022 Mission: The Lehigh Store serves the educational resource needs of the campus community while supporting Lehigh’s biggest fans through a thoughtfully curated collection of Lehigh branded general merchandise, products, and services. We shifted our textbook model from books being in the store to students ordering their books on our website and picking them up in the Mail Center. We opened a warehouse to house the new textbook department. There was a complete renovation and renaming/rebranding of the store - from the Lehigh U Bookstore to The Lehigh Store. It was completed in 220 hours and was completed ahead of schedule. Approximately 20 new fixtures were added along with new flooring, paint and wall art. Countless hours were spent on the design and finishes of the new space. A new Tech Store with laptops from HP and Dell as well as an Apple Store was added. We donated $50,000 in scholarships. What's Next In the coming year, Lehigh will embark on a three year pilot program with The Lehigh Store to supply all course materials to students for one fee that will be assessed on the students’ bill. This will drastically reduce the fees students pay for their textbooks while increasing student access to their learning materials on the first day of classes. This past year we successfully grew our First Day courses. Between the Spring and Fall semesters we had 10 courses equaling 55 sections. This impacted 1807 students with savings to the students estimated at $60,000. We attended 40 home athletic events covering football, men’s basketball, women’s basketball and wrestling. This year we helped facilitate a new graduation event “Senior Salute”. Students were able to pick up their regalia in the store, as well as order rings. A large-scale graduation celebration event. We hosted an Open House for students in the Fall to celebrate the renovation and rebrand. The event saw at least 600 students come through.
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