T E A C H I N G & L E A R N I N G Distributed Internet hotspots to students in need and expanded the laptop pool to over 130 devices to meet demands of students working remotely. Extended Fairchild-Martindale Library building hours in response to student request. Expanded LTS Help Desk hours of operation until 10:00 p.m., with chat service until 11:00 p.m. on most evenings. Upgraded 35 classrooms to enable HyFlex teaching. Purchased and loaned videoconferencing equipment to instructors. Acquired digital learning resources, including virtualized lab software, digital course texts, streaming video, digitized primary source material, and scanned print content. Installed express printing stations at the Clayton University Center and partnered with the Campus Mail Center to provide remote printing access to the Lehigh community during temporary library closures. CITL once again partnered with the Graduate Life Office to offer our Teacher Development Series. This program is for graduate students looking to improve their instructional and classroom skills. Topics included Course Design, Essential Ed Tech Tools, Peer Learning, Engaging Learners with Writing, and Universal Design for Learning. We deployed teaching and learning tools EquatIO, Piazza, and MATLAB Grader. In addition, LTS: 354 pieces of equipment loaned (cameras, webcams, projectors, tablets, etc.) 2K+ faculty, staff and student curbside print collections requests filled 4 | L I BRARY AND TECHNOLOGY SERV I CES I ATTENDED ALL THE SUMMER 2020 CITL WORKSHOPS. IT LITERALLY WOULD HAVE BEEN IMPOSSIBLE FOR ME TO MAKE IT THROUGH THE 2020-21 ACADEMIC YEAR ABSENT THE KNOWLEDGE THAT I GAINED THERE. —VINCE MUNLEY Professor of Economics Two thirds of first-year students and one third of graduate students completed the voluntary LTS Ramp Up online summer orientation. Hosted on our Course Site learning management system, Ramp Up features interactive video, software downloads, and more to help orient new students to our services before they arrive on campus. A four-member panel of seasoned undergraduate researchers shared their path to research, successes, learning experiences, and advice with 45 first-year students in the Undergrads Do Research 5x10, co-sponsored by LTS.
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