1 STRATEGIC PLAN 2023 + LEHIGH UNIVERSITY LIBRARY AND TECHNOLOGY SERVICES
2 Library and Technology Services offers this plan to communicate who we are and what we are committed to doing in the coming years. We label it “2023+” because it is a rolling plan, which means we anticipate adjusting details and updating initiatives annually in response to evolving campus needs, emerging technologies, and new actions needed to support Lehigh’s Strategic Plan. And yet, even as our work evolves, our mission, vision, values, and goals will steadily guide our choices, inform the investments we make, and shape how we do our work as we help make the future together with Lehigh’s faculty, students, and staff. Lehigh’s new Strategic Plan calls for bold innovations in educational approaches; enhancements to equity and inclusion; ambitious growth in our research, graduate enrollment, and interdisciplinary educational programs; enhancement to student success and community partnerships; expanded capacity for data-informed decision making; and a commitment to creating an organization of the future. To us, this means the coming years will be an exciting time, full of action and new possibilities. Lehigh’s future makers will need access to emerging technologies and academic resources. They will need expert guidance in using tools and information to discover and implement solutions. They will need places, programs, and people that inspire and empower their work. Lehigh’s future makers can count on the expertise we in LTS offer as trusted partners and committed colleagues. Greg Reihman, Ph.D. Vice Provost, Library and Technology Services MESSAGE FROM THE VICE PROVOST
3 MISSION Library and Technology Services provides • leadership in academic innovation • research, teaching, and learning resources • expert guidance, academic consultations, and IT support • library facilities, classrooms, and computing labs • stewardship of Lehigh’s history, data, and records • events that promote inquiry, deepen learning, and build community • robust, reliable information systems and network infrastructure
4 VISION We envision a Lehigh where • everyone has access to top-tier scholarly resources, academic technologies, and support • information systems are user-friendly and reliable • innovation is encouraged and rewarded • faculty, students, and staff work together to achieve Lehigh’s mission of advancing learning through the integration of teaching, research, and service to others LTS CORE VALUES Our work is guided by these principles • Diversity, Equity, Inclusion, and Accessibility • Human-centered and User-focused Design • Expertise and Open Knowledge • Future-focused, Solutions-oriented Thinking • Collaboration and Clear Communication
5 LTS GOALS AND INITIATIVES GOAL: Strengthen Support for Research and Scholarship INITIATIVES 1. LTS Research and Scholarship Support Team 2. Enhancements to Discovery and Access 3. Deepen Support for Communicating Research CONNECTIONS TO LEHIGH’S STRATEGIC PLAN: • An expanded and strengthened research environment • Invest in strategic interdisciplinary research • Pursue understanding in emerging areas • Double research activity GOAL: Spark and Sustain Innovations in Teaching and Learning INITIATIVES 4. CITL 2.0: New Partners, Approaches, and Tools 5. LTS Professional Development Programs 6. “LET’s Labs” = LTS Emerging Technologies Labs CONNECTIONS TO LEHIGH’S STRATEGIC PLAN: • Redefine a deeply interdisciplinary education • Lead in educational innovation • Lead in student outcomes through building from theory to practice to expertise • Cultivate a lifelong Lehigh GOAL: Systematically Improve Campus Technology, User Experience, and Cybersecurity INITIATIVES 7. Develop Roadmaps for LTS Spaces, Technologies, and Academic Resources 8. Enhance User Experience through Digital Transformation, Organizational Excellence, and AI Enhancements 9. Enhance Information Security User Protection and Awareness CONNECTIONS TO LEHIGH’S STRATEGIC PLAN: • An organization of the future • Decision making informed by qualitative and quantitative data and analysis • Transform Mountaintop campus • Become a user-focused university GOAL: Create and Cultivate Connections–Across Campus, Across Communities, Across Higher Education INITIATIVES 10. Focal Events and Communities of Practice 11. “Widen the Circle”: Enhance Community and Inclusion 12. Grow Partnerships with Consortia, Funding Agencies, LU Development and Alumni Relations CONNECTIONS TO LEHIGH’S STRATEGIC PLAN: • A Lehigh for everyone • Enhance the shared Bethlehem experience • Broaden Lehigh’s global perspective and impact • Build and strengthen external partnerships
6 We are grateful to the individual members of the following groups for their partnerships, valuable input, and feedback. • Lehigh Senior Leadership • Lehigh Strategic Plan Connections Council (CSPC2) • Provost’s Council • Council of Deans • Faculty Senate Executive Committee • LTS Faculty Advisory Committee • Advisory Council for Information Services (ACIS) • Cyber Governance, Risk, and Compliance Committee (CGRC) • Data Governance and Standards Committee (DGSC) • Information Systems Steering Committee (ISSC) • Research Computing Steering Committee • Undergraduate Student Senate Facilities and Services Committee • Student Library Advisory Board (SLAB) • LTS Staff, Managers and Directors, and Leadership ACKNOWLEDGMENTS Scan for updated information on the LTS Implementation Roadmap. lts.lehigh.edu
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