PAGE 1 ANNUAL REPORT 2023–2024 - - - - MESSAGE FROM THE VICE PROVOST Last year in these pages, I shared our new LTS Strategic Plan, highlighting four key goals we developed to align our activities and initiatives with Lehigh’s Inspiring the Future Makers strategy. This year, we have re-organized our Annual Report to better share our progress on those four goals. Our first four sections are: • Strengthening Support for Research & Scholarship • Sparking & Sustaining Innovations in Teaching & Learning • Systematically Improving Campus Technology, User Experience & Cybersecurity and • Creating & Cultivating Connections— Across Campus, Across Communities, Across Higher Education In each of these sections, you’ll find stories that highlight the many ways we have engaged the campus through events and workshops; you’ll see the impactful ways we have collaborated with faculty; you’ll find evidence of the countless ways our work impacts thousands of students; and you’ll appreciate how our work is contributing to Lehigh’s strategic plan’s goal to Make it New, to Make it Together, and to Make a Difference. One theme you’ll see consistently across this report is our support for the wise adoption of emerging tech nologies to enhance teaching, learning, research, and university operations. The fastest moving technology last year was generative artificial intelligence. You’ll read about how LTS has provided faculty, students, and staff with AI tools and guidance to support ongoing experimentation; how our annual Symposium on Teaching and Learning showcased faculty and student perspectives on Generative AI’s impact in the classroom; how LTS staff collaborated with dozens of Faculty Fellows on innovative AI-related projects across disciplines, and how we partnered with busi ness units across campus to identify ways emerging AI tools can improve business operations. I hope you’ll also see how our work is always val ues-driven and human-centered. In fact, Library and Technology Services’ efforts to foster an inclusive environment that supports the needs of all students, faculty, and staff were recognized with the inaugu ral 2024 Library Excellence in Access and Diversity (LEAD) Award, a prestigious national honor presented by Insight Into Diversity magazine. Most importantly, I hope that you see yourself and things that matter to you reflected in this report. If you see an opportunity to partner with us or to access the resources and services we provide, I hope you’ll connect with us. We’re here to help. Greg Reihman, Ph.D. Vice Provost, Library and Technology Services
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