PAGE 18 LIBRARY AND TECHNOLOGY SERVICES - - - - 3 Systematically Improving Campus Technology, User Experience & Cybersecurity LTS Website Redesign In October, we launched our new lts.lehigh.edu website, integrating several separate sites into one cohesive platform. The redesigned site offers a modern, intuitive design and streamlined navigation, reflecting feedback from the Lehigh community to make it easier to access resources and support for research, teaching, learning, and information technology. Key features include a new homepage, audience-spe cific landing pages for students, faculty, staff, and vis itors, and improved functionality across devices. The site aligns with the goals of the Lehigh Strategic Plan by enhancing access to LTS expertise and resources, supporting the university’s focus on expanding research, innovating in education, and creating a future-ready campus. The redesign was a collaborative effort, guided by feedback from students, academic units, and admin istrative divisions, ensuring the new site effectively meets the needs of our community. LTS Responds In July, more than 60 LTS staff volunteers worked throughout a weekend to resolve the widespread Windows outage caused by an update from cybersecurity company CrowdStrike, which affected over 1,600 Lehigh computers. The Endpoint Engineering and Administrative Support Team quickly devised a solution and LTS staff volunteered over the weekend to fan out across campus to deploy the manual fix in offices, labs, and classrooms. Despite challenges, such as limited access and complex configurations, our dedication persisted and by Saturday afternoon, we emailed campus with a DIY fix. This swift, coordi nated response highlights the strength of LTS, whose expertise, collaboration, and commitment ensured minimal disruption.
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