ANNUAL REPORT 2023–2024 LEHIGH UNIVERSITY LIBRARY AND TECHNOLOGY SERVICES ANNUAL REPORT 2023-2024 Imagine. Innovate. Inspire.
| | | | | | | | | | | | • • • LEHIGH UNIVERSITY LIBRARY AND TECHNOLOGY SERVICES ANNUAL REPORT 2023-2024 In this report, we review our accomplishments from the past academic year, highlighting LTS’s role in educating students, advancing research, producing and disseminating scholarship, and conducting the business of the university. Message from the Vice Provost 1 1. Strengthening Support for Research & Scholarship 2 2. Sparking & Sustaining Innovations in Teaching & Learning 9 3. Systematically Improving Campus Technology, User Experience & Cybersecurity 18 4. Creating & Cultivating Connections—Across Campus, Across Communities, Across Higher Education 23 Strengthening Community, Equity, Diversity, and Inclusion 23 Events & Exhibitions 24 Places & Spaces 30 5. Learning While Earning: LTS Student Employees 32 6. Our Staff 33 7. LTS Strategic Plan: Goals and Initiatives 39 8. LTS Leadership 40 EDITOR: Kathleen Frederick GRAPHIC DESIGNER: Kayley LeFaiver EDITORIAL CONTENT: LTS leadership and managers EDITORIAL SUPPORT: Tara Coyle, Helen Zuercher PHOTOGRAPHY: Kathleen Frederick, University Communications PRINTING: Brilliant Graphics ON THE COVER: Casey Kies, Ph.D. student and guest curator, Rediscovering Miles Rock exhibit
PAGE 1 ANNUAL REPORT 2023–2024 - - - - MESSAGE FROM THE VICE PROVOST Last year in these pages, I shared our new LTS Strategic Plan, highlighting four key goals we developed to align our activities and initiatives with Lehigh’s Inspiring the Future Makers strategy. This year, we have re-organized our Annual Report to better share our progress on those four goals. Our first four sections are: • Strengthening Support for Research & Scholarship • Sparking & Sustaining Innovations in Teaching & Learning • Systematically Improving Campus Technology, User Experience & Cybersecurity and • Creating & Cultivating Connections— Across Campus, Across Communities, Across Higher Education In each of these sections, you’ll find stories that highlight the many ways we have engaged the campus through events and workshops; you’ll see the impactful ways we have collaborated with faculty; you’ll find evidence of the countless ways our work impacts thousands of students; and you’ll appreciate how our work is contributing to Lehigh’s strategic plan’s goal to Make it New, to Make it Together, and to Make a Difference. One theme you’ll see consistently across this report is our support for the wise adoption of emerging tech nologies to enhance teaching, learning, research, and university operations. The fastest moving technology last year was generative artificial intelligence. You’ll read about how LTS has provided faculty, students, and staff with AI tools and guidance to support ongoing experimentation; how our annual Symposium on Teaching and Learning showcased faculty and student perspectives on Generative AI’s impact in the classroom; how LTS staff collaborated with dozens of Faculty Fellows on innovative AI-related projects across disciplines, and how we partnered with busi ness units across campus to identify ways emerging AI tools can improve business operations. I hope you’ll also see how our work is always val ues-driven and human-centered. In fact, Library and Technology Services’ efforts to foster an inclusive environment that supports the needs of all students, faculty, and staff were recognized with the inaugu ral 2024 Library Excellence in Access and Diversity (LEAD) Award, a prestigious national honor presented by Insight Into Diversity magazine. Most importantly, I hope that you see yourself and things that matter to you reflected in this report. If you see an opportunity to partner with us or to access the resources and services we provide, I hope you’ll connect with us. We’re here to help. Greg Reihman, Ph.D. Vice Provost, Library and Technology Services
PAGE 2 LIBRARY AND TECHNOLOGY SERVICES - - - - - - 1 Strengthening Support for Research & Scholarship Libraries New Resources ▶ Expanded Open Access Support: With support from the Office of the Provost, the Libraries con tinued pilots supporting the Open Access publi cation of research articles via Read-and-Publish agreements with Wiley, Association for Computing Machinery (ACM), and the American Chemical Society (ACS), and began new 2024 agreements with publishers Cambridge University Press, the Institute of Physics (IOP), and Springer. During AY23-24, these agreements enabled the Open Access publication of 94 journal articles and con ference proceedings. The Libraries will continue to assess these pilots in support of the university’s strategic initiatives around open and equitable access to the University’s research output. ▶ Launched a new “single search” capability in the ASA Library Catalog, which lets users search the catalog for e-journals, e-books, and many research databases, starting from one unified single search box. The search results allow users to further their research across multiple types of library resources – to find books, articles, videos, journal titles, research databases, special col lections, and other relevant resources available from Lehigh Libraries. The new results page also exposes relevant items available for interlibrary loan by our partner libraries. ▶ Updated and expanded The Preserve: Lehigh Library Digital Collections, an institutional repository and digital special collections site, to provide access to materials through a user-friendly, unified interface. Based on the open source Islandora 2 platform, the new Preserve offers improved navigation and search for library special collections and research, making open access Lehigh scholarship easier to use. ▶ The Libraries acquired new digital archival resources in support of emerging research and curricular areas including NPR’s Latinx Thought & Culture, Spanishand English language audio recordings of radio programs from 1979-1990; Rolling Stone magazine, a renowned American magazine that covers music, politics, and popular culture; and Native American Tribal Histories, 19th-century primary source docu ments on dozens of Native tribes from the Bureau of Indian Affairs. The Libraries also created a circulating Board Game library for recreational use and game studies, and a graphic novel collection of classic and contemporary titles. ▶ Lehigh Libraries continued to co-develop open source systems to enrich Lehigh’s lending capa bilities and expand collaborative collections. Our Interlibrary loan system supports more than 30
PAGE 3 ANNUAL REPORT 2023–2024 - - - - - - - - - library organizations and consortia around the globe. FOLIO membership expanded and now includes the Library of Congress, Columbia University, and many others. The IMLS-funded Collaborative Collections Lifecycle project now includes participants from more than 70 library organizations. ▶ Acquired and digitized 27 issues of a monthly mag azine called “Coplay Echoes,” designed to connect those in the military with the people and activities in Coplay, Lehigh County, PA, between September 1943 and November 1945. The publication con tained news and letters about service members, community news, many photographs, and some gossip. This is wartime local history of value to the Lehigh Valley and to researchers beyond this immediate area, now available online through the Lehigh Preserve. ▶ The Libraries have continued to develop our collec tion for the LTS CIRCLE (Community and Inclusion Resource Center: A Library for Everyone) space, adding titles authored by BIPOC and LGBTQ+ authors from diverse genres, topics and perspec tives including speculative fiction, banned books, contemporary art, and activism across history. Evidence Synthesis Support Evidence synthesis projects, such as sys tematic or scoping reviews, are becoming increasingly common in medical and health research as a means of exhaustively search ing the research literature on a topic in order to identify gaps, determine trends, and make recommendations regarding clinical practice. Instruction and Outreach Librarians have worked extensively with several research groups undertaking these projects, providing assistance with refining research questions, developing intricate search strategies, and managing the organization of high volumes of studies. One such group in the College of Health is researching preg nant and parenting people who use drugs (PPPWUD) and improving care for these indi viduals through coordinated care and stigma reduction. Another group in the College of Education is researching supports for therapy providers who serve Hispanic communities, investigating the availability of culturally-rooted psychotherapy training and Spanish language assessments. Special Collections ▶ Special Collections fulfills its mission of preserving Lehigh history and legacy. Archivists accepted the papers of faculty members Norman Girardot, Steven Sametz, Paul Salerni, Henri Barkey, Ned Heindel, as well as the Martindale Center and Rich Aronson departmental collections and LU Press office files. ▶ Acquired the Robert Lichtman Science Fiction Fanzine Collection, containing approximately 20,000 items. This collection, one of the biggest and broadest collections of such material in the US, will provide plenty of new information for research ers and students alike for years to come. As digital access to library collections becomes more seamless and ubiquitous, Special Collections continues to advance its digitization program. Newly available digital resources of note include: ▶ Proquest: Received a total of 3,901 digital disser tations, 2,794 scanned from microfilm and 1,107 pre-scanned PDFs. ▶ Godfrey Daniels Archive: Digitized approximately 750 audio tapes resulting in 750+ GBs of audio files. -
PAGE 4 LIBRARY AND TECHNOLOGY SERVICES - - - - Special Collections presented a number of classes to engage students with original primary source collec tions and to support research in their relevant subjects. The classes included: • ART 135 Painting II • ART 227 / LAS 227 Latin American Art • ART 276 Introduction to Museum Education and Interpretation • ASTR 302 Introduction to Galactic and Extragalactic Astrophysics • CHIN 298 Chinese Journey to Lehigh—Political and Personal • DES 396 Interactive Data Visualization • EES Remote Sensing • ENGL 377 American Romanticism • ENGL 395 Research Methods in Health Humanities • ENGL/GS 090/11 What are the Histories and Cultures of Data? • GERM 167 German Conversation/Composition • GS/MLL 128 World Stories: Fictional Expressions of Globalization • HIST 031 Empire, War and Resistance in the Middle East • HIST 090 America in the 1960s • HIST 137 American Immigration History • HIST 391/491 Prisons and Policing in Modern American History • HIST/GS 107: World History Science and Technology in the Making of the Modern World • IR 97 Power and the Planet • Phil 220 Epistemology • POLS End of Policing • REL 196 Culture of the Book • SOC/AAS 197 Sociology of Black Families Digital Research and Scholarship The Digital Research and Scholarship Team consulted on faculty research projects. Major projects included: ▶ Developed data pipeline and public application for the “Lehigh Valley Breathes” research project, funded by Lehigh and Northampton Counties (PI, Breena Holland). ▶ Collaborated with students working in the Children’s Environmental Precision Health Institute (CEPHI) to build and maintain a data hub for access to raw data and analysis results from ongoing research projects (PI, Hyunok Choi). ▶ Collaborated on the development and submis sion of a grant proposal to the National Science Foundation (NSF) for a project titled “Pennsylvania Asthma-COPD Syndromic Surveillance” (PASS) (PI, Hyunok Choi). ▶ Supported the GIS infrastructure and skills devel opment for the socio-environmental science inves tigations (SESI) research project, funded by NSF (PI, Thomas Hammond). ▶ Continued technical support for the Gloria Naylor Archive project (Suzanne Edwards) by consulting on metadata creation and enhancement for exist ing and newly digitized materials. ▶ Continued support of the Lehigh Valley LGBT+ Community Archive project (Mary Foltz), mainly through consultation on WordPress components of the project. ▶ Continued support of the Vault at Pfaff’s project (Ed Whitley) through consultation and research assistance for expansion of bibliographic and biographic data on the site. Supporting Undergraduate Research A four-member panel of seasoned undergraduate researchers from varied disciplines shared their path to research, successes, learning experiences, and advice with 35 first-year students in the Undergrads Do Research (and You Can Too!) 5x10, co-sponsored by LTS. -
- PAGE 5 ANNUAL REPORT 2023–2024 TRAC Symposia ▶ TRAC 100 Symposium (Fall 2023)—Each semester new Fellows in our TRAC (Technology, Research, and Communication) Program take TRAC 100, The TRAC Writing Fellows Seminar. These students tackle group inquiry research projects that engage them in the collaborative research and writing processes. In the fall, fellows presented their findings in a sym posium based on the question “Is College Worth It?” The fellows were guided through the research, writing, and speaking processes by the Assistant University Librarian for Instruction and Outreach & Education Librarian, Ethan Kennedy (’24, Economics), and Maddie Schott (’24, Population Health). ▶ TRAC 110 Symposium (Spring 2024)—During the spring semester each year TRAC Fellows have the opportunity to take TRAC 110, The Writing Process. This course immerses students in the research and writing process, with each participant designing their own research project. This year’s course culmi nating event was a writer’s showcase in which each fellow presented excerpts from their work including fiction, personal essays, persuasive pieces, and writing in digital environments. Ethan Kennedy (’24, Economics) facilitated the event, with support from the Director of Writing Across the Curriculum. - ▶ LENDING SERVICES 9,910 physical materials circulated from Library collections 650 loaner laptops circulated 5,000 materials loaned to other libraries 3,975 materials borrowed from other libraries for Lehigh researchers MAKING THE FUTURE: Plans for 2025-26 As Lehigh’s new Research Centers are launched and existing research projects expand, LTS will continue to partner with faculty and university leadership to meet researchers’ needs for journals, databases, computing resources, expert consultation, and archival materials. We will also continue to help shape the academic publishing landscape by expanding our work helping Lehigh faculty and student researchers create, communicate, and share their work.
LIBRARY AND TECHNOLOGY SERVICES P - AGE 6 - - ▶ RESEARCH COMPUTING The mission of the Research Computing Team at Lehigh is twofold. We strive to deliver the raw compute, storage, and connectivity necessary to support a diverse research portfolio. We also engage with Lehigh faculty and students to consult on how new and experi mental technology can drive their research forward. The foundation of our research computing services is our on-premises high-performance computing cluster. We provide an easy on-ramp for both large and small research projects to use high-performance computing thanks to a combination of NSF-funded resources and a faculty condominium (condo) program. In spring 2024 we expanded this cluster by nearly 50% to over 6,800 cores by consolidating faculty condo investments. Each of our new Intel Sapphire Rapids compute nodes provides a half-terabyte of memory and 64 cores that can be useful for prototyping and scaling both massively parallel and high-throughput computing projects. We have also added 48 new graphics processing units (GPUs) capable of supporting both the wide catalog of physics-based computations as well as the latest generation of artificial intelligence applications. We are currently hosting two pilot projects that use these GPUs for self-hosted open-source large language model (LLM) projects that act on highly-customized datasets. Our on-premises HPC resources continue to provide the easy access and large scale required by a large diversity of academic disciplines. In concert with the large demand for computing power, we have seen an even broader interest in new tools for managing research data. Following our pilot program from last year, we have developed a long-term plan to expand our high-speed storage system with solid-state drives. Researchers continue to develop intensive input-output (I/O) workflows that require higher bandwidth parallel filesystems. Research Computing has coordinated with our faculty steering committee to propose and implement new policies aimed at delivering a combination of both economical and high-speed storage options for our user base. We plan to continue expanding our storage options to meet increasing demand for data management and sharing plans mandated by many federal funding agencies. While we deepen and strengthen our traditional high-perfor mance computing and parallel storage infrastructure, we have also expanded to the cloud in two ways. First, we continue to operate science gateways that reside in our on-premises infrastructure. These offer the largest amount of control and security for exploratory projects. Second, we have continued to evangelize the use of the Secure Research Cloud (SRC), a Lehigh-curated computing environment built with Amazon Web Services (AWS) components that is compliant to host sensitive data. The SRC in particular is crucial to a research computing strategy that seeks to make scalable computing possible for all kinds of high-value data acquired by researchers funded by the Departments of Energy or Defense, or who build research projects that require protected health information. Our Research Computing Team cooperates with LTS infor mation security, systems engineering, and library teams to provide research support. We provide direct consultations that members of our community can request from a unified request system at lts.lehigh.edu/help. This system helps recruit the right set of experts from across LTS to guide researchers to the right technologies and services to move their work forward. Research Computing hosts a combination of office hours and cumulative HPC seminars to introduce new members of our WHO’S USING HPC 210 active users 54 active principal investigators (PIs)
PAGE 7 ANNUAL REPORT 2022–2024 - - community to our expanded services. We support for-credit courses, research experiences for undergraduates (REU), and Mountaintop projects. Throughout the year, we offered a variety of instructional sessions, open office hours, and support initiatives aimed at enhancing skills and resources across programming, research, and academic programs: • In both fall 2023 and spring 2024 we offered a five-se quential-session HPC seminar series. • Our systems engineering team hosted Python program ming sessions during both fall and spring semesters. • In summer 2023 and 2024 we hosted eight open office hours sessions for newcomers. • Our HPC resources supported four REU, Mountaintop programs, and credit courses. Any Lehigh students, staff, and faculty who wish to learn more about the state-of-the-art, best practices, innovative technologies, and exploratory projects that you can build on Lehigh infrastruc ture are encouraged to schedule a consultation with our staff at lts.lehigh.edu. We are excited to deliver the latest technology, computing, storage, and training to drive your research forward. My lab’s research productivity has been tremendously enhanced by the HPC infrastructure at Lehigh and the support and guidance I received from the Research Computing and Consulting Team in LTS. Becoming a condo investor was game-changing because I was able to start thinking much bigger about what we can do with modeling and set more ambitious goals for our research. Along the way, my students had individualized support and access to all the training they needed to get up to speed. This is a perfect example of how having the right facilities and support team in place can positively influence the research directions that faculty can take. – HANNAH DAILEY Associate Professor and Director of Graduate Studies Mechanical Engineering and Mechanics 24 PI departments 52 majors and departments 2.5M individual calculations (jobs) -
PAGE 8 LIBRARY AND TECHNOLOGY SERVICES - - BY THE NUMBERS 6868 cores 173 nodes 50TB CPU memory 5.2TB GPU memory 229 GPUs 48 NVIDIA L40S GPUs 2 petabyte storage (raw) 240TB fast storage (raw) Cloud Computing Secure Research Cloud Continued to introduce the Secure Research Cloud (SRC) to faculty who use sensitive data for their research. We have part nered with six faculty on projects actively using this resource: • Paolo Bocchini, Civil and Environmental Engineering • Jee-Hun Choi, Economics • Brian Davison, Computer Science & Engineering • Bilal Khan, Computer Science & Engineering • Albert Liu, Community and Population Health • Thomas McAndrew, Community and Population Health With nine other projects in the pipeline, we are refining this cloud-based environment to meet specific storage and compu tation needs so that Lehigh researchers can securely receive and work with sensitive data from our partners to support high-impact projects. Centralized Research Storage Our research computing group has expanded both the scale and features that support our shared “Ceph” storage system to support research data. In addition to beginning a five-year refresh of this system, we have improved its performance for intensive big data workflows. Organizing Research Support We have created a simplified and standardized way for faculty to “Request a Research Consultation” with LTS experts. This effort has reduced the time between question and answer for openended research support questions. COMPUTER TIME DELIVERED 27M total core-hours 3.2M core-hours delivered to the Open Science Grid ▶
PAGE 9 ANNUAL REPORT 2023–2024 - - 2 Sparking & Sustaining Innovations in Teaching & Learning The CITL Symposium on Teaching and Learning The 15th annual CITL Symposium on Teaching and Learning at Lehigh, held over two days in April, cen tered on the theme of generative artificial intelligence (AI) and its influence on teaching and learning. Attended by over 100 members of the Lehigh community with 23 faculty presenters, the event showcased how Lehigh instructors engage and challenge students, leverage technology to enhance teaching, and collaborate with students to enrich learning experiences. Highlights included faculty-student collaborations and a diverse range of projects from various disciplines, illustrating the broad impact of generative AI and other technologies such as AR (augmented reality)/VR (virtual reality) and immersive learning. Presentations also explored the work of CITL Faculty Fellows in the areas of inquiry-based learning, cross-disciplinary teaching, and teaching in flexible learning environments. The symposium featured a student-led, student panel discussion on “The Implications of Generative AI for Teaching and Learning at Lehigh,” facilitated by TRAC Fellow Sarah Yancey (Biology, ’26). The panel, consisting of all TRAC Fellows working on self-design projects, covered how each of the students have seen generative AI used so far and their thoughts on how it should be used at Lehigh. Additionally, the symposium included an exhibition area where attendees viewed student work created in various courses taught by Faculty Fellows. The remote session on day 2 included presentations from CITL Faculty Fellows who highlighted their collab orations with CITL and from faculty across the colleges who shared their new and effective approaches to teaching at Lehigh. Student panelists participating in a discussion on “The Implications of Generative AI for Teaching and Learning at Lehigh,” moderated by Sarah Yancey ’26 (Biology). From left: Sarah Yancey ’26, Verona Collins ’26, Niija Douglas ’25, Collette Kissell ’25, and Sarah Joseph ’25.
LIBRARY AND TECHNOLOGY SERVICES P - - - - - - AGE 10 I really appreciate seeing the variety of approaches from different classrooms. Because the work shared was generally innovative for the disciplines, I feel it’s easier to extrapolate how I might use something similar in my own courses. – FEEDBACK FROM FACULTY ATTENDEE OF THE CITL SYMPOSIUM ON TEACHING AND LEARNING Fall 23 & Spring 24 CITL Faculty Fellows Each semester CITL invites faculty to submit propos als for collaborations with LTS staff to enhance and advance their use of emerging and instructional tech nologies in support of their pedagogical approaches. Faculty enthusiastically responded to these calls for proposals in 2023-24. CITL and LTS staff part nered with 18 faculty on 15 projects during the fall 2023 semester and 18 faculty on 16 projects during the spring 2024 semester. All five colleges were represented in these collaborations with courses covering disciplines from Theatre, Art & Architecture, Journalism to Genetics, Population Health, and Law. FALL 2023 Joseph Amodei, Assistant Professor, Media Design, Theatre PROJECT: Develop succinct projects that allow stu dents to more quickly get their hands onto emerging technologies and methodologies that create medi ated spaces. Hyunok Choi, Ph.D., M.P.H, Associate Professor, Community and Population Health PROJECT: Develop a debate-driven format to deepen student engagement. Michael Lehman, M.D., M.B.A., Professor of Practice, Technical Entrepreneurship Maureen Rinkunas, M.B.A., M.S., Adjunct Lecturer, Technical Entrepreneurship PROJECT: Identify current and emerging AI tools, create immersive classroom-based workshops, and help students generate stronger prompts for AI in the context of their industry-related work. Shan Li, Ph.D., M.S., Assistant Professor, Community and Population Health PROJECT: Implement an inquiry-based learning approach that allows students to take a more active role in their learning by asking questions and collabo ratively investigating topics of interest. Will Lowry, M.F.A., Associate Professor, Theatre Lyam Gabel, M.F.A., Assistant Professor, Theatre PROJECT: Change methods of pedagogy in order to create a course that blends physical and digital learning environments as students explore whether or not AI can create art.
ANNUAL REPORT 2023–2024 P - - AGE 11 Nik Nikolov, M.Arch., Associate Professor, Art, Architecture, and Design PROJECT: Explore ways to utilize AI in preliminary architectural design, increase student comfort and proficiency with AI tools, and speculate on the future role of AI in architectural processes. Michael O’Neill, M.A., Language Specialist TESOL, ICAPE PROJECT: Create micro-lecture videos to show students the individual steps of the academic writing process, with planned moments for students to stop and complete interactive tasks or reflect on questions to guide learning. Stephanie Prevost, J.D., MLIS, Professor of Practice, Finance PROJECT: Develop an interactive method to help students navigate a business contract and practice one-on-one negotiations. Lorenzo Servitje, Ph.D., Associate Professor, English, HMS Gabrielle String, Ph.D., Assistant Professor, Community and Population Health, Civil and Environmental Engineering PROJECT: Design readings, assignments, course participation, and engagement in ways that facilitate training students in the basic and essential skills of academia. Limei Shan, M.Ed., M.A., B.A., Teaching Associate Professor, Modern Languages and Literatures PROJECT: Conduct a study entitled “The Role of VR Facilitated Guided Virtual Tour Apps in a Chinese Classroom” to evaluate and compare the influence of virtual reality tours on Chinese learners’ proficiency focusing on narrating and writing skills. Lawrence Tartaglia, Ph.D, Teaching Assistant Professor, Biological Sciences PROJECT: Deploy online platforms to more effectively gauge students’ understanding of content. Lawrence Tartaglia, Ph.D, Teaching Assistant Professor, Biological Sciences PROJECT: Establish a new educational platform, The Dueling Scientist, to promote internal debate on medically relevant topics that are highly controversial in the media. Michelle Washington, Ph.D., Teaching Assistant Professor, Management PROJECT: Incorporate cross-disciplinary moments related to neurodiversity, in order to equip students with the ability to make informed and empathic decisions. Ed Whitley, Ph.D., Professor, English PROJECT: Explore the cultural history of data and the analysis, interpretation, and visualization of data using Tableau and other tools. Rosa Zheng, Ph.D., Professor, Electrical and Computer Engineering PROJECT: Link ECE lab activities with the content of other introductory courses such as math, physics, and chemistry to create a more engaging lab environment and motivate student learning. SPRING 2024 Joseph Amodei, Assistant Professor, Media Design, Theatre PROJECT: Collaborate with CITL staff on the design and development of Immersive Media Design proj ects for students. Thomas Chen, Ph.D., Associate Professor, Modern Languages and Literatures PROJECT: To collaborate with CITL staff on the development of a podcast assignment that will support students as they thoughtfully carry out their own memoir writing, and thus engage in a reflexive dialogue with the literature. LaToya Council, Ph.D., Assistant Professor, Sociology and Anthropology PROJECT: To collaborate with CITL staff on engaging students with projects such as a student-created mag azine offering a Gen Z perspective, while still teaching critical thinking, reading, and writing skills.
LIBRARY AND TECHNOLOGY SERVICES P Teresa Cusumano, M.A., M.S., Language Specialist, ICAPE Jessica Harbaum, M.Ed, Language Specialist, ICAPE PROJECT: To collaborate with CITL staff on developing interactive ways for Lehigh students to work with students from Universidad San Francisco de Quito in Ecuador to create digital tutorials on a global health issue. - - - AGE 12 - - Sophie Ritzer ‘27 (COH) and MJ Le Vu ‘26 (COH) share the live feed of a drone camera with local residents of Makumbana village, Sierra Leone. Interdisciplinary collaboration Digital Media Studio staff partnered with English Professor Michael Kramp to teach seven comprehensive filmmaking workshops for his Mothers of Sierra Leone Documentary Filmmaking course. The instruction covered fundamental techniques and best practices, offer ing hands-on training for camera, microphone, drones, and lighting equipment. The workshops culminated in post-production sessions, providing beginner and advanced instruction in Adobe Premiere Pro editing software. Equipped with their newly developed skills and CITLprovided equipment, students traveled to Sierra Leone to film on-site. Kramp, who is co-director of the Mothers of Sierra Leone project along side Dr. Fathima Wakeel, expressed his gratitude for the collaboration. He emphasized the critical role of CITL’s support, especially through DMS staff who trained students in film production and drone operation. “During this recent trip, we completed filming for a series of films tied to postnatal care,” Kramp shared. “We also developed a new 12-month study at three rural health sites to evaluate the efficacy of our films and address health disparities in West Africa.” This cross-college, interdisciplinary effort highlights the value of collaboration between academic departments and CITL’s expertise in supporting high-impact research. Cross-college research projects are inevitably complex and, well, messy. I am deeply grateful for the support and expert guidance that you and your office have provided. – MICHAEL KRAMP, Professor, English Tomas Gonzalez-Fernandez, Ph.D., Assistant Professor, Bioengineering PROJECT: To collaborate with CITL staff on the cre ation of high production value instructional videos so as to implement a flipped classroom and devote class meetings to hands-on demonstrations, group work, and active learning. Almut Hupbach, Ph.D., Professor, Psychology PROJECT: To collaborate with CITL on the redesign of the major class project incorporating an inqui ry-based learning project (creating outreach materials on memory-related topics, customized for a variety of audiences) to enhance student engagement and to develop key skills. Haiyan Jia, Ph.D., Assistant Professor, Journalism and Communication PROJECT: Create an engaging student experience by incorporating hands-on, student-centric activities with AI data journalism and data storytelling. Jenny Kowalski, MFA, Assistant Professor, Art, Architecture, and Design PROJECT: Create lessons focused on user-centered design for user experience, helping students develop insight into how design decisions affect our choices, emotions, and overall experiences. Krista Liguori, Ph.D., MSPH, Teaching Assistant Professor, Population Health PROJECT: To collaborate with CITL staff on students using virtual reality empathy building experiences surrounding justice, equity, and ethics. Ginny McSwain, Ph.D., Associate Professor, Physics PROJECT: To collaborate with CITL staff to develop an inquiry-based, student-led project that incorpo rates VR technology to visualize astrophysics data in a new way. Students will apply their knowledge of Milky Way dynamics to create a simulation of how
ANNUAL REPORT 2023–2024 - P - - - - - - AGE 13 the night sky might have appeared several thousand years ago, or create a VR tour around the Milky Way or local galaxy clusters. Kayleigh O’Keeffe, Ph.D., Teaching Assistant Professor, Biological Sciences PROJECT: Collaborate with CITL staff and local science centers to develop a scaffolded communica tion project assignment to communicate topics to a non-scientific audience. Angelina Rodriguez, Ph.D., Associate Professor, AVP for Global Learning, Population Health PROJECT: To collaborate with CITL staff on the devel opment and scaffolding of a final project framework, using backward design principles to address the question ‘How do leaders sustain themselves in the face of large-scale, complex challenges?’ E.J. Rovella, MBA, MHA, Doctoral Candidate, Population Health PROJECT: To collaborate with CITL staff on active learning, with a focus on discussion, interaction, and peer feedback. Students will learn about the fundamen tals of AI, including using AI as a resource and framing ChatGPT questions effectively. Then, students will use ChatGPT to summarize an episode of a healthcare focused TV drama of their choosing, highlighting and comparing issues that the tool may not fully understand. Limei Shan, M.A., Teaching Associate Professor, Modern Languages & Literatures Zilong Pan, Ph.D., Assistant Professor, Teaching, Learning, and Technology PROJECT: To collaborate with CITL staff on incor porating generative AI tools to facilitate Chinese language teaching and learning. Michelle Spicer, Ph.D., Assistant Professor, Earth and Environmental Sciences PROJECT: To collaborate with CITL on incorporat ing inquiry-based group projects into a course that broadly introduces non-majors to local, regional, and global biodiversity. Originally designed as an inten sive field-based course for a small group of students, it is now being offered as a primarily lecture-based course--without a lab--for fifty students. Lawrence Tartaglia, Ph.D., Teaching Assistant Professor, Biological Sciences PROJECT: To collaborate with CITL staff on utilizing VR as a means to teach lecture content through fully immersing students in learning where they can see, decipher, and interpret real-life virological principles. Global Lehigh We partnered once again with the Office of International Affairs to offer the Global Teaching and Learning Faculty Fellows Program. This year, the program sponsored summer travel to Guanajuato, Mexico where faculty participants worked together to develop effective study abroad learning experi ences. Participants included Cheryl Matherly (OIA), Angelina Rodriguez (OIA/COH), Greg Reihman (LTS/ Philosophy), Renée Bailey (English), Hugo CeronAnaya (Sociology and Anthropology), Lilia Adriana Perez Limon (MLL), Brook Sawyer (Education), Tom Chen (MLL), Stephanie Prevost (Law), and Eduardo Rodriguez (OIA).
LIBRARY AND TECHNOLOGY SERVICES P - - - - AGE 14 AI Community of Practice Awarded Future Makers Grant A new CITL-sponsored AI Community of Practice held its first meeting in October. The group would go on to hold its second meeting during the CITL Winter Workshop to showcase the use of AI in the classroom by various members. The group collaborated on a pro posal for a Future Makers Strategy grant to develop a university repository, Lehigh AI, for sharing research, scholarship, and teaching resources related to the use of AI by members of the Lehigh community. In the spring, this Community of Practice submitted their proposal titled “Lehigh AI—Making Lehigh an AI-literate and Accessible Community for Teaching, Research, and Community Engagement” and was awarded a Future Makers Strategy Grant to “create and sustain an online resource with instructions for classroom activities, teaching modules integrable to multidisciplinary classes, technical how-tos, demon strations, and advice for leveraging tools based on artificial intelligence.” Teacher Development Program for Graduate Students The Center for Innovation in Teaching and Learning and Instruction & Outreach librarians offered the year-long Teacher Development Series for graduate students looking to improve their instructional and classroom skills. Topics included Teaching Across Disciplines with Art, Teaching with AI, Cycles of Learning, Inclusive Teaching, Promoting Your Graduate Work, Universal Design for Learning, Integrating Sustainability into Your Courses, The Art of Lecturing, and Teaching with VR. Support for Online and Distance Education Distance Education (DE) continued support of five fully online graduate degree programs in both synchro nous and asynchronous formats, offering 72 courses to 790 registrants. CITL staff from the Instructional Technology team, Digital Media team and Distance Education collabo rated with the Deputy Provost for Graduate Education and faculty from the College of Business on the design, development, and rollout of three asynchronous online courses that comprise a Certificate of Business Analytics on the edX online learning platform. Our Learning Space Technology and Design team completed upgrades to 13 classroom presentation technology systems. Working with their colleagues from the Office of Distance Education, the team oversaw the design, installation, and testing of a sophisticated audiovisual system in the Whitaker 303 auditorium. We also built out 12 digital signage systems and upgraded 130 computers in public computing sites. MAKING THE FUTURE: Plans for 2025-26 Lehigh’s Future Makers strategy calls for growth in online master’s programs, innovations in undergraduate teaching, and targeted enhancements to student success. LTS will continue our partnerships with Strategic Plan Initiative Leads in these areas, while also expanding campus access to emerging academic technologies, providing professional development opportunities for faculty and students, and sparking curiosity about Lehigh’s past, present, and future.
P ANNUAL REPORT 2023–2024 AGE 15 BY THE NUMBERS 765 titles (ebooks and audiobooks) in the OverDrive collection, with 820 unique users Instruction and Outreach Librarians taught 2,800 students in 125+ classroom visits LTS offered 92 seminars with over 1,200 attendees 733,307 Visits to Lehigh Libraries LTS Help Desk service contacts: 23,119 20,650 library circulation and ILL service requests filled
PAGE 16 LIBRARY AND TECHNOLOGY SERVICES - - - ▶ SPOTLIGHT ON COURSES Librarians expanded their instructional footprint across disciplines, programs, audiences, and all levels of education including curricu lar, co-curricular, and extra-curricular learning. The Engineering Librarian continued to support summer research opportunities for Lehigh students, students from other colleges and universities, and local high school students through presentations and tutorials for the Summer Engineering Institute and STEM-SI program. As students prepared to work on bibliographies for Professor John Savage’s class entitled Time Travel: How to Make History, the Social Sciences Librarian met with students to model the research process, beginning with topic development and moving through evaluation and comparison of sources. Students then had opportunities to practice. Collaborating in small groups using Jamboard, students documented their search process, shared information they uncovered about the authors of their sources, traced the impact of their sources, and compared them to sources their classmates discovered. Additionally, students shared database tips with their peers. The College of Business is committed to building a foundational understanding of business and business concepts through their BUS 001 core introductory course. The Business Librarian took part in the Career Research Resources—BUS 001 Student to Professional presentation where library databases were shared that can assist students in better understanding specific indus tries and business occupations. The librarian also worked with several BUS 001 students during the semester on how to apply APA citations to their assignments. With a first-year writing class, the Education Librarian explored how hip hop might help us think about artificial intelligence as a tool (or a detriment) to create art. Students analyzed songs by Erykah Badu and Mos Def and considered how these artists’ complex evocations of personhood, culture, imagery, and place stood in contrast to AI-generated hip hop music from tools such as Uberduck and Suno. The Science Librarian worked with an upper-level chemistry class to compare AI-powered search engines with traditional library bibliographic databases, with a focus on ease of use and effectiveness, resulting in student reflection on relevance and trustworthiness of sources. The Humanities Librarian supported three courses with AI components: Can AI Make Art? (in Theatre), Design Prompts, and Product Design 2: AI in Product Design (both in Design). Students in all three classes learned how to be visually literate and to be critical producers and users of AI-generated images and texts. Digital Research and Scholarship Team The Digital Research and Scholarship Team consulted on and supported the use of technology in teaching, learning, and campus operations: ▶ POLS 319/419 (Mapping Data for Policy Making)—supported GIS instruction throughout the semester and met with stu dents individually for support with final projects. ▶ Built an application for Larry Snyder and Suzanne Edwards’ interdisciplinary course ISE/WGSS 296 (Algorithms and Social Justice) that modeled predictive policing using the Survey of Scottish Witchcraft Database. ▶ Worked with students to build two mapping applications using Google Earth Engine for EES 201 (Seismology: The Earth and Environment) and EES 426 (Tectonic Processes). ▶ Provided GIS support and maintained a mapping application used for laboratory sessions in EES 223 (Structural Geology and Tectonics). ▶ Supported GIS application and development for the Lehigh RiVR project in Professor Al Bodzin’s Creative Inquiry course (CINQ 389). DIGITAL MEDIA STUDIO 1,080 hours of video and audio production
ANNUAL REPORT 2023–2024 - P - - AGE 17 ▶ Developed an AI platform, using OpenAI’s API, to provide access to their suite of paid generative AI tools (e.g., ChatGPT and DALL-E) at more cost effective rates. This platform was utilized by the following courses and groups, in addition to Faculty Fellow projects noted earlier: • DES 140 (Product Design II: Designing for Others) • JOUR 025 (Data Journalism) • THTR 001 (Introduction To Theatre) • THTR 087 (Performance Design) • Lehigh University Art Galleries (LUAG) • Lehigh University Librarians Instructional Technology and Design ▶ Lehigh’s Learning Management System, Course Site, was upgraded in January 2024 to provide a redesigned look and feel, making it more efficient for faculty to create learn ing experiences and for students to prioritize and complete course work. The upgrade was preceded by pilot testing of the application during summer 2023 and numerous train ing sessions, remote and in-person, led by members of the Instructional Technology team, to prepare faculty for changes associated with the upgrade. ▶ Instructional technologists led training sessions on instructional tools throughout the year for specific audiences including new first-year English professors, new College of Education adjunct faculty, and teaching assistants new to the university. The XR Learning Lab and Student Developer Lab These labs continue to supplement and enhance teaching and learning at Lehigh in myriad ways through two overarching components: ▶ Experiential Learning Through Exploration: Collaboration with faculty to integrate virtual and mixed reality experiences in current courses and programs. Students explored diverse areas of focus such as social impact, historical and place-based learning, gaming, creativity and prototyping, productivity and collaboration, and more. ▶ Learning by Building: Student driven development using a variety of tools and resources including both no-code web based plat forms used in the classroom as well as game engines and 3D graphics software both in-class and through use in our labs. Courses and programs that utilized resources through our labs: • ANTH 173, Archaeology of the Middle East • CHIN 003, Beginning Spoken Chinese I • Creative Inquiry Project, An Archive of Queer Care • Creative Inquiry Project, Lehigh RiVR Immersive Learning • Iacocca Global Entrepreneurship Intensive • IDEAS: Integrated Degree in Engineering, Arts and Sciences • Marcon Institute Fellows Orientation • Mindful VR Break for Finals • POPH 396, Advanced Technologies for Health • Power Up: A Mario Themed Celebration of Lifelong Learning With Video Games • StepUp Program (ICAPE) • TE 403, Entrepreneurial Startup Process I • Teacher Development Series • WiNS Lab/Counseling Center, Mindfulness Therapy in VR Research Digital Media Studio • ANTH 155, Medical Anthropology • ART 004, Three Dimensional Design • CINQ 389, Impact to Inquiry Projects: Mothers of Sierra Leone • EES 318, Geographic Analysis in EES • JOUR 024, Visual Communication • JOUR 230, Multimedia Storytelling • MGT 342, Managing the International Organization Writing Across the Curriculum Our Writing Across the Curriculum program trained 30 new Technology, Research, and Communication Fellows as part of the 73-strong TRAC Writing Fellows program in supporting 22 courses and programs, 35 faculty members, and over 1,800 students in the fall and spring, including 6 large courses (Fall: BUS 003, ENGR 005, BIOS 115; Spring: BUS 003, BIOS 041, CSE 252). Students logged more than 700 individual and group conferences on the writing process. 204 class meetings hosted in the DMS 322 DMS lab hours and instruction time 1,922 pieces of equipment loaned
PAGE 18 LIBRARY AND TECHNOLOGY SERVICES - - - - 3 Systematically Improving Campus Technology, User Experience & Cybersecurity LTS Website Redesign In October, we launched our new lts.lehigh.edu website, integrating several separate sites into one cohesive platform. The redesigned site offers a modern, intuitive design and streamlined navigation, reflecting feedback from the Lehigh community to make it easier to access resources and support for research, teaching, learning, and information technology. Key features include a new homepage, audience-spe cific landing pages for students, faculty, staff, and vis itors, and improved functionality across devices. The site aligns with the goals of the Lehigh Strategic Plan by enhancing access to LTS expertise and resources, supporting the university’s focus on expanding research, innovating in education, and creating a future-ready campus. The redesign was a collaborative effort, guided by feedback from students, academic units, and admin istrative divisions, ensuring the new site effectively meets the needs of our community. LTS Responds In July, more than 60 LTS staff volunteers worked throughout a weekend to resolve the widespread Windows outage caused by an update from cybersecurity company CrowdStrike, which affected over 1,600 Lehigh computers. The Endpoint Engineering and Administrative Support Team quickly devised a solution and LTS staff volunteered over the weekend to fan out across campus to deploy the manual fix in offices, labs, and classrooms. Despite challenges, such as limited access and complex configurations, our dedication persisted and by Saturday afternoon, we emailed campus with a DIY fix. This swift, coordi nated response highlights the strength of LTS, whose expertise, collaboration, and commitment ensured minimal disruption.
ANNUAL REPORT 2023–2024 - P - - - - - AGE 19 LTS Expertise in Action Throughout the year CITL staff provided tours, demos, and support of CITL spaces — the DIY studio, Podcasting Studio, Visualization Lab, Student Developer Lab, and CITL classrooms to enhance content and events offered by administrative units across the university. The Instructional Technology Team conducted exten sive consultations with administrative units on the use of Course Site, Zoom, Panopto, and Google collab orative tools in support of business continuity and process improvement. Instruction and Outreach librarians offered an LTS seminar, Exploring AI Research Tools, which focused on Consensus, Elicit, and ResearchRabbit. In addition to providing an introduction to these tools, the librar ians highlighted the strengths and limitations of each tool, comparing the data sources, AI models used, unique functionality, and best use case for each. The Digital Research and Scholarship Team assisted Facilities and Campus Planning with the transition of their interior space data from Cartegraph to ArcGIS Indoors. Client Services has adopted Intune, Microsoft’s cloud-based endpoint management solution, to automate the configuration of new Windows systems. This approach has enabled the deployment of nearly 1,000 new computers, resulting in substantial time savings. Computing Consultants ▶ Provided expert guidance to clients and college and administrative liaisons, offering numerous consulta tions on data management strategies, business and collaboration software, computer purchasing, and other areas, in support of process improvement. ▶ Configured, updated, and provided support for over 50 computer labs across all five colleges. These labs, equipped with specialized software and custom configurations, are critical to support ing teaching, research, and hands-on learning in disciplines ranging from engineering to the humanities. This support is essential for fostering a technologically robust learning environment that meets the diverse needs of the entire university community. ▶ Led 47 seminars, as well as numerous personalized training sessions, on key topics like data storage and collection, data analysis, and productivity tips and tricks. These sessions help university adminis tration, researchers, students, and faculty enhance their data management skills, streamline research, boost productivity, and enable more informed decision-making. Digital Media Studio ▶ Supported Development and Alumni Relations with editing Lehigh GO Getters podcasts. ▶ Created Zoellner Arts Center promotional videos and commercials. ▶ Conducted professional portraiture photogra phy for various units across campus including Rauch Center for Business Communication, the Undergraduate Research Symposium, and the Lehigh Women’s Network. ▶ Created 360 VR tours of technology classrooms in the Business Innovation Building and signature spaces in the Clayton University Center. ▶ Recorded interviews of returning alumni during the Alumni Oral Histories at Reunion 2024 for the “I Remain Project.” - - 6.4M logins protected with Duo two-factor authentication 1.3M security events evaluated Learning Space Technology and Design Team The Learning Space Technology and Design Team consulted with LU Facilities on the design and imple mentation of AV systems for the Clayton UC project including providing standards for all room systems,
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