LTS Annual Report 2023

PAGE 15 ANNUAL REPORT 2022–2023 - - - - - - consolidates and organizes frequently-used campus applications and information. Built on the Ellucian Experience cloud-based platform, Connect Lehigh offers a customizable dashboard and responsive design allowing for access to real-time data at a glance. ► LTS staff continued supporting streamlining of the grants administration process for researchers across campus through implementation of LIRA, the Lehigh Integrated Research Administration system that went live in spring 2023. ► The Learning Space Technology and Design Team collaborated with an outside audiovisual design firm and campus stakeholders to create AV design plans for the renovation of the Clayton University Center. ► The team also worked with AV design and installation firms on project implementation plans for the Business Innovation Building, providing oversight for all facets of AV and computer tech nology installations, testing all systems for proper performance, and providing training for campus stakeholders on system use cases. ► Information Security continues the 24/7/365 effort to protect the Lehigh community from security threats. Last year we deployed Keeper Security password manager campus-wide to improve our security posture by reducing the need to remember passwords, increasing the use of complex passwords, and securely sharing interdepartmental passwords. ► In the fall, the Technology and Infrastructure Operations team launched LUapps, powered by Amazon Web Services (AWS), to provide students and faculty with a consistent experience in accessing applications virtually. The team also developed and rolled out secure administrative virtual desktops for staff use. ► Deployed Secure Research Cloud in Amazon Web Services to store and analyze secure data, including personally identifiable information (PII) and personal health information (PHI). ► Launched Lehigh Administrative Data Lake in Amazon Web Services to securely store and analyze large institutional datasets. ► Modernized EWFM Data Center by replacing a 38-year old fire sup pression system to provide the earliest possible warning of an impend ing fire hazard and rapidly suppress fires. ► The Office of Distance Education provided audio, video, and web con ferencing support for high profile events across the university includ ing President Helble’s Community Conversations, Strategic Planning Campus Conversations, a Town Hall on Diversity & Inclusion Strategic Plan Progression, the 2023 Inclusive Excellence in Teaching and Learning Workshop, and numerous meetings, events, and workshops in support of academic and administrative offices. ► Throughout the year Instructional Technology team members provide tours, demos, and support of CITL spaces — the DIY studio, Visualization Lab, and CITL classrooms to enhance content and events offered by administrative units across the university. ► Conducted extensive consultations with administrative units on the use of Course Site, Zoom, Panopto, and Google collaborative tools in support of business continuity and process improvement. 6.2M logins protected with Duo two-factor authentication 942,756 security events evaluated Libraries ► Implemented a Purchase Request Platform that expedites the purchasing and processing of requested resource materials for all Lehigh stu dents, faculty, and staff. ► The Library Metadata and Technology teams worked with the College of Health to launch the Lehigh University Libraries Data Catalog. The data catalog offers the Lehigh community an easy-to-use inventory to share and discover available health datasets as well as connect with fellow researchers that are part of our campus community. ► Lehigh Libraries continued the collaboration with national and international libraries and consortia to

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