Auxiliary Services Annual Report 2023 FINAL

Looking Ahead Housing AUXILIARY SERVICES ANNUAL REPORT 2023 Mission: Housing Services is committed to providing Lehigh students with a diverse and welcoming living environment that fosters academic success, personal growth, and community development. We are committed to: Providing safe, secure, well maintained and attractive facilities for our students and guests. Promoting individuality and personal responsibility. Providing responsive service to all customers and continuously assessing their level of satisfaction. Providing ethical and efficient management of resources. Completed two major capital improvements: Taylor House HVAC upgrade phase 2 ($2.5 million) and the renovation of Brodhead House ($2.8 million). Completed the first year of fraternity and sorority GA Housing program that is designed to strengthen the fraternity and sorority chapters. Instituted new theme communities in the residential housing stock that addresses student needs; Spiritual House, Music Appreciation and the Sylvia Rivera Community. We will wrap up undergrad and graduate housing studies that will assist and support the Lehigh Campus Master Planning process and set the course for the future of the residential system at Lehigh. We are poised to implement new programs and services that support the advancement of Lehigh’s strategic plan. Completed the 3D tours for each residence hall including each type available in each building. Increased Housing Service’s presence on social media platforms including Facebook and Instagram. Evaluated and then reinvented upper class housing selection to enable all classes the ability of living together.

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