4 LEARNING WHILE EARNING: LTS STUDENT EMPLOYEES LTS is one of Lehigh's largest student employers, with opportunities ranging from entry-level positions to highly specialized rolesworkingwith innovative and cutting-edge technologies. 202 1 /22 | ANNUAL REPORT | 1 7 Ella Fall '24 | LTS Communications "As a graphic design major with a mass communication minor, being able to produce digital and written content to promote Lehigh’s libraries has not only bettered my technical design skills, but has also given me pieces to add to a portfolio. This position has taught me how to better work on a team, as well as how to effectively communicate over channels such as Slack and Zoom." Kevin Federico '25 | Special Collections "Every day I come into Special Collections, I am learning something new. Whether this has to do with computational medieval astronomy, paleography or 18th century French book binding, it is always fascinating. With projects ranging from cataloging Lehigh historical documents to analyzing medieval manuscripts, there is never a dull day.” Alexander Carr '22 | STARS "I've had the opportunity to solve problems in a real-world environment, utilizing industry tools. STARS has helped me grow as a Computer Engineer, providing me with marketable skills that I have been able to apply in internships and research projects throughout my college career.” Violet Kertis ’22 | TRAC "I've had the opportunity to learn a variety of professional and technical skills, specifically as they pertain to research, presentation, and teaching. Above all, I've learned the importance of the writing process, and how LTS resources are unique, helpful, and geared towards a journey in learning." Connor Greene '22 | Information Security “I've learned how to analyze logs for security threats and work with system administrators to help resolve issues on LTS servers. In doing so, I've learned how to communicate more effectively and formed good working relationships with many of the LTS staff members who have shared their knowledge and helped me become a better technologist in my own projects." Marina Mendez '23 | Help Desk “By working at the LTS Help Desk I have improved my communication skills, my ability to learn quickly and my troubleshooting/problem-solving skills. The thing I enjoy the most about my position is meeting and getting to know the LTS Staff (both students and professionals)." In addition to work-study positions, LTS offers professional learning experience through internships where we provide meaningful, practical work related to a student's field of study or career interest. Lillian Mauger '25 and Nick Beetel '24 are two such students getting real world experience working for Technology, Infrastructure, and Operations. Mauger, a Computer Science major, and Beetel, Computer Science and Business, have worked on the team since May, 2022, assisting LTS with enhancing our Observability and Monitoring infrastructure, and have created new Grafana dashboards to track metrics for Duo, Telegraf, and VMWare. In addition to improving our visibility, they have also assisted with transitioning multiple LTS applications used for managing the monitoring and security of our system infrastructure. Mauger, who hopes to work in software development or cybersecurity, says “This experience has helped me so much with balancing problem solving and learning with tasks I had never faced beforehand, and I have learned so much!” Beetel plans to begin his post-Lehigh career as a Software Engineer. THATAREBOTH practical and challenging" “IT HAS BEEN A GREAT EXPERIENCE BEING ABLE TO WORK ON PROJECTS —NICK BEETEL '24 LillianMauger (l), Nick Beetel (r)
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