LIBRARY AND TECHNOLOGY SERVICES LEHIGH UNIVERSITY ANNUAL REPORT 21/22
EDITOR & DESIGNER: Kathleen Frederick EDITORIAL CONTENT: LTS leadership and managers EDITORIAL SUPPORT: Sharon Jo '23, Helen Zuercher PHOTOGRAPHY: Kathleen Frederick, Sharon Jo '23 PRINTING: Brilliant Graphics
2 4 P L A C E S A N D S P A C E S 2 6 S T R E N G T H E N I N G C O M M U N I T Y , E Q U I T Y , D I V E R S I T Y , A N D I N C L U S I O N M E S S A G E F R O M T H E V I C E P R O V O S T 0 2 0 3 F O S T E R I N G I N N O V A T I O N A N D E X C E L L E N C E I N T E A C H I N G A N D L E A R N I N G 1 0 A D V A N C I N G R E S E A R C H A N D S C H O L A R S H I P 1 7 L E A R N I N G W H I L E E A R N I N G : L T S S T U D E N T E M P L O Y E E S 1 8 E V E N T S A N D E X H I B I T I O N S 1 4 E M P O W E R I N G T H E L E H I G H C O M M U N I T Y W I T H T E C H N O L O G Y A N D E X P E R T I S E In this report, we review our accomplishments from the past academic year, highlighting LTS's role in educating students, conducting research, producing and disseminating scholarship, and conducting the business of the university. L I B R A R Y A N D T E C H N O L O G Y S E R V I C E S A N N U A L R E P O R T 3 5 S T R A T E G I C P L A N N I N G 2 8 O U R S T A F F
GREG REIHMAN, PH.D. Vice Provost, Library and Technology Services Director, Center for Innovation in Teaching and Learning our lowest ratings are relatively high, especially compared to peer IT organizations. MOR’s Director of Survey Services said, “One striking data point was that seven people singled out LTS as an exemplar of customer service in their written comments. In our experience, it is common for some respondents to sing the praises of the IT organization, but we have rarely seen the organization held up as an exemplar, and certainly not to this extent.” This was great to hear and we celebrated the positive feedback at our summer AllStaff LTS Strategic Planning event. I’ll close by sharing something I said at the close of our Harvest of Ideas celebration, held in the Linderman Rotunda as our first in-person event of fall 21: “In an age where we rely so much on the digital and the virtual, there is something deeply human and crucially important about holding a physical book in your hand and about gathering with colleagues in person. Lehigh’s seal has a heart in the center of a book for a reason. Let’s hold that image in our hearts and minds as we commingle, converse, and celebrate.” Message from the Vice Provost I’m glad you’re here to read this report on academic year 21-22, a year that began with the installation of President Joseph Helble, who led us through the third (and hopefully penultimate) chapter in Lehigh’s ever-changing adaptations to the challenges of running a university during a global pandemic. LTS once again played a crucial role in providing guidance to instructors, starting the year by leading conversations at the CITL Summer Workshop in August on topics like “How Our Students are Doing and How Instructors Can Help,” “Returning to OnCampus Teaching,” and “What We’ve Learned About Instructional Technology and Design.” I can’t list here all the courses, instructors, and students who benefitted by visits and consultations with our staff, or all the engagement with our services, workshops, and events (including our back-in-person 2022 Symposium on Teaching and Learning), but I hope you’ll read on to Chapter 1 for the details. Similarly, I can’t list all the ways LTS continues to lead and innovate in support of research, but it’s worth noting that our Libraries received a prestigious National Leadership Grant to support interinstitutional library collaborations; our research computing experts created new tools and support structures for cloud-based research computing; we expanded research-related collections, workshops, software, and services; and we accepted unique and fascinating gifts to Special Collections, including materials given by great-great grandsons of Miles Rock, class of 1869. (See these and other stories in our second chapter.) To ensure that we are continually attentive to the needs of our campus community, we engaged MOR Associates to conduct an LTS Client Satisfaction Survey. I'm proud to report that we continue to receive exceptionally high ratings from the Lehigh community across our range of services; indeed, even 2 | L I BRARY AND TECHNOLOGY SERV I CES I hope you too will hold that image as you read this report. I trust you’ll find ample examples of how we keep heart in the center of all that we in LTS do for Lehigh.
FOSTERING INNOVATION AND EXCELLENCE IN TEACHING AND LEARNING 1 Two thirds of first-year students and one third of graduate students completed the voluntary LTS Ramp Up online summer orientation. Hosted on our Course Site learning management system, Ramp Up features interactive video, software downloads, and more to help orient new students to our services before they arrive on campus. Our Learning Space Technology and Design Team completed upgrades to 22 classrooms, including upgrades to eight with HyFlex capability and 14 with computer and classroom control systems; upgraded four conference rooms, built out three mobile computer/conferencing units and two digital signage systems; and upgraded 130 computers in public computing sites. The Center for Innovation in Teaching and Learning (CITL) and Instruction & Outreach librarians once again partnered with the Graduate Life Office to offer our Teacher Development Series. This program is for graduate students looking to improve their instructional and classroom skills. Topics included Inclusive Teaching, Course Design Principles, Promoting Your TA Experience, and Dead Ideas in Teaching and Learning. 202 1 /22 | ANNUAL REPORT | 3 CITL led a Principles of Effective Teaching workshop for all College of Health faculty and deans. Technology Services conducted a spring 22 pilot of LUapps, powered by Amazon Web Services (AWS), with faculty in classes that would be major users of the new approach to software distribution. LUapps AWS provides access to applications for the classroom or office in a Windows virtual desktop environment right in a web browser, with all the advantages of a full virtual desktop, including easier file management. The successful pilot led to a recommendation for fall 22 campus-wide deployment of LUapps, powered by AWS. Technology Services also created custom JupyterHub and RStudio environments that allow instructors to teach courses using these tools without having to spend time working with students to install and configure their local environments. CITL hosted a two-day workshop for Computing Science faculty to support the design and development of courses for their new Flex Data Science Masters Program.
The CITL Symposium on Teaching and Learning returned in April of 2022 with an afternoon of presentations in the Fairchild-Martindale Library on April 6, a fully remote event on the morning of April 7, and a faculty panel discussion on interdisciplinary teaching, co-sponsored by the Mellon Digital Humanities Lab, held in the Lehigh University Art Galleries. Twenty eight faculty presenters and upwards of 120 people attended sessions over the course of the two days. SYMPOSIUM ON TEACHING AND LEARNING RETURNS AFTER TWO-YEAR HIATUS Panelists participating in a discussion on interdisciplinary teaching innovations at LUAG. From Left: Melpomene Katakalos, associate professor of theater; Christina Viau Haden, associate professor of mechanical engineering andmechanics; Valerie Jones Taylor, associate professor in psychology and Africana studies; Larry Snyder, professor of industrial and systems engineering and Director of the Institute for Data, Intelligent Systems and Computing, and Suzanne Edwards, associate professor of English and a faculty member in women’s, gender, and sexuality studies. I WORK WITH MANY WONDERFUL, INNOVATIVE EDUCATORS, AND IT WAS ON FULL DISPLAY AT OUR ANNUAL TEACHING SYMPOSIUM. TECHNOLOGY DROVE MUCH OF OUR PANDEMIC INNOVATION, BUT IT WAS A PARTNERSHIP BETWEEN FACULTY, STUDENTS, AND OUR AMAZING LTS STAFF THAT MADE IT POSSIBLE FOR US TO WEATHER THIS MOMENT. THE SYMPOSIUM PUT THE RESULTS OF THAT HUMAN CONNECTION FRONT AND CENTER. IT IS NOT THE TECHNOLOGY THAT SHOULD TAKE A BOW, BUT THE COMMUNITY THAT WORKED TOGETHER TO DEPLOY IT THOUGHTFULLY. THE WORK OF THE UNIVERSITY IS RELATIONSHIPS. —JEREMY LITTAU Professor of Journalism and Communication K. Sivakumar, theArthur TauckChair andprofessor of marketing, duringhispresentation, Post-Pandemic Professor: APersonal Journey. GiavannaGast '24, IDEAS&Creative Inquiry, andEvy Rahmey '23, Environmental Engineering, discuss their project designingandbuildingan 'EcoRealm' in the libraries. See 'GrowingGreen' onpg. 25 formore. 4 | L I BRARY AND TECHNOLOGY SERV I CES
LUPD Officer Lora Martin and LTS staff led discussions on safety in the Libraries and on campus with over 85 first-year students in the 5x10 Lead the Way to Safety: Your Role in Creating a Safe Campus. Special Collections continued teaching with primary sources. We hosted a variety of classes ranging from The Culture of the Book (religion and global studies course) to BIOS/MATH 130 (biostatistics course), as well as Holona Ochs' End of Policing (POLS 398) and Introduction to Public Administration (POLS 103). These two classes examined selected examples from the Bethlehem Police Department collection for data sources, and a graduate student conducted advanced sociological research on the data. The Student Library Advisory Board (SLAB) continued to assist library staff with input on collections and programs, with this year’s cohort collaborating on a bus marketing campaign for the library's news sources and a spring book social, which included a display of SLABselected titles trending on BookTok, as well as creating “Blind Date with a Book” bags for students to take with them. Since its start in 2019, SLAB has played a key role in several 338 registered participants Total hours watched: 2,215 15% completed the challenge Participants watched 300% more than nonparticipants 20 in '21 CHALLENGE FAST FACTS 202 1 /22 | ANNUAL REPORT | 5 library initiatives including the OverDrive ebook and audiobook library and a library space survey. Hope Sagnip and Phil Hewitt served as SLAB's staff facilitators for the 2021-22 term. Special Collections hosted a variety of open houses and pop-up sessions including Halloween at Lehigh, Lehigh-Lafayette Rivalry, Medieval Music, Lehigh in Negatives, and a two-day Astrophysics open house. LTS launched the LinkedIn Learning 20 in ‘21 Challenge, where students, faculty, and staff could challenge themselves to complete 20 hours of LinkedIn Learning courses by the end of the year, earning chances for prizes, BeWell points, and recognition along the way. LinkedIn Learning offers thousands of curated, expert-led courses based on the career path, role and interests of the learner, offering a highly personalized, datadriven learning experience. Librarians continued our SWAN (Second Wednesdays at Noon) seminars for graduate students, a series designed to support graduate research and writing needs, as well as co-facilitating CITL's graduate teaching certificate program. Lehigh Librarians collaborated with Director of the Graduate Writers' Studio (GWS), Yvonne Lee, on a needs assessment project which surveyed College of Education faculty on student research and writing successes, challenges, and needs. With our findings, the Libraries will grow our partnership with GWS to better unify research and writing support for graduate students. Our Writing Across the Curriculum program trained 30 new Technology, Research, and Communications Fellows who joined the 87-strong TRAC Writing Fellows program in supporting 42 courses in the spring and fall, including 6 large courses, and held over 4,000 individual and group writing consultations. LinkedIn Learning has enabled me to explore interests outside of my major studies, which has helped tremendously in deciding my professional career. I'm studying Accounting and Finance at Lehigh, so LinkedIn courses such as Finance Foundations and Accounting Foundations offered early insights into the two business fields and helped me confirmmy major choices. On top of that, courses such as Learning Python, Tableau Training, and Learning Java have helped to establish essential technical skills needed to succeed in my career field. SALLIEWANG '23 AccountingandFinance ONLINKEDINLEARNING Greg Skutches (l), Director of Writing Across the Curriculum, during a class meeting of the TRACWriting Fellows Seminar.
LIBRARY INSTRUCTION & OUTREACH The history of scientific investigation and discovery is a key facet of understanding our scientific futures. Our Science Librarian prepared undergraduate chemistry students to track the history of chemistry classifications and techniques by teaching about citation networks through the navigation of SciFinder, a rich and complex chemistry resource. As a part of his support of the annual Martindale Scholar program, our Business Librarian presented an in-depth library and research strategy session to the twelve student scholars who visited Argentina as a part of the program. After their journey, the students spent the academic year researching and writing on specific topics related to Argentina, publishing their final papers in the College of Business Martindale Center for the Study of Private Enterprise journal, Perspectives on Business and Economics. Our Education Librarian worked with a class on the Black Feminist Imaginary, facilitating dialogue on Black women as archival creators, memory workers, digital disruptors, and placemakers. Students looked at various primary sources across American history, politics, and popular culture, and important figures ranging from Sojourner Truth to Solange Knowles, to reflect on the power of the archive as counterstory and site of celebration. Librarians taught and presented across diverse audiences, departments, and topics to over 2,000 participants. These classes included: courseintegrated instruction from first year classes to doctoral seminars; university-wide seminars on open access, copyright, and navigating the Libraries' news sources; and experiential learning support of students from Lehigh and across the world including ATLSS Research Experience for Undergraduates, Creative Inquiry, and the entrepreneurship and leadership program Global Village. As the campus returned to hybrid and in-person learning, librarians remained agile in teaching across different modalities, utilizing digital learning tools and resources as complements to traditional onsite teaching: Spotlight on Courses The following faculty used High Performance Computing resources in their courses: Wonpil Im, Intro Molecular Modeling and Simulation (BIOS 237) Aparna Bharati, Media Forensics (CSE 398/498) Lichao Sun, Adversarial Machine Learning (CSE 398/498) Srinivas Rangarajan, Machine Learning for Molecules to Products and Processes (CHE396/496) Wynn Meyer, Biostatistics (BIOS 130 / MATH 130) Yu Yang, Data Science for Smart Cities (CSE 398/498) HIGH PERFORMANCE COMPUTING 134 classes hosted in the Digital Media Studio (DMS) 358 DMS lab hours and instruction time 1 , 967 pieces of equipment loaned (cameras, microphones, conference kits, etc.) 736 hours of video and audio production 6 | L I BRARY AND TECHNOLOGY SERV I CES In a Civil & Environmental Engineering Professional Development course, our Engineering Librarian helped students learn the ins and outs of navigating engineering technical literature, from research articles, to technical reports, to books and standards for a unique assignment to analyze and evaluate a historical engineering project. Topics range from antiquity, like the Notre Dame Cathedral, to modern-day ballparks and bridges. Our Humanities Librarian worked with graduate instructors of First Year Writing (FYW) in their practicum, walking them through commonly asked questions by first year students, library resources useful to FYW courses, and information literacy pedagogy. DIGITAL MEDIA STUDIO
FALL 2020 FALL 2020 HPC in Courses SPRING 2021 SPRING 2021 Provided support and instruction to students in Vera Fennell’s China's Development Model (HIST OLS 395) on the production of audio podcasts as their final project. Instructed them in the use of Audacity, as well as the Mountaintop Audio Recording Studio, Room C-120b. Instructed students in Holona Ochs’s The End of Policing (POLS 398/498) in the use of Final Cut, and introduced them to DMS resources for production of video assignments. Assisted Karen Beck Pooley with migrating course material from older ArcGIS Desktop software (ArcMap) to the newer version of the software (ArcGIS Pro). Provided extra instructional support for students in her Mapping Data for Policymaking (EES, ES & POLS 319/419). Supported Debra Kreider, Computer Science and Business, in an ongoing engineering capstone project that is working with Lehigh's Shark meters and Pi system with the goal of building a campus dashboard to track energy usage. The project is in collaboration with the Office of Sustainability. Taught 13 comprehensive filmmaking workshops with Michael Kramp, English, for Public Humanities and Documentary Filmmaking courses. The instruction covered filmmaking fundamentals, hands-on DSLR equipment and microphone training, Photoshop lessons, and Adobe Premiere editing software workshops. Provided instruction for Joan Ramage Macdonald, Earth and Environmental Sciences, and her students on the vital skills and information needed to start piloting drones safely and legally. Topics included safety best practices, piloting skills, and drone photography and videography. Produced the video, Ethics of Gene Editing in the Wild, on the careful consideration of choices that need to be made before initiating the gene editing process for Michael Gusmano, Health Policy. Helped produce the video podcast accompaniment to the printed and web-based Brown and White publications for Matt Veto, Brown and White. The DST consulted on and supported audio/video, geospatial and data visualization assignments, and websites for 16 courses and 9 faculty research projects: DIGITAL SCHOLARSHIP The Learning Space Technology and Design Team consulted on the design of technology classrooms and meeting spaces in the new College of Business and Clayton UC construction projects. Conducted ongoing research of instructional tools for accessibility, student engagement, and course management. Surveyed faculty, staff, and students on functionality, intuitiveness, and look and feel of Course Site. Held follow-up focus groups with each audience to collect further feedback and insights to help direct future LMS efforts. Set the user Dashboard feature to the default Course Site home page on login to offer quick, intuitive access to courses and to activities due across all courses, all filterable and sortable according to individual preference. In addition, the Course Site default theme was switched to a more modern theme known as Boost, which offers a modern layout and significantly increased accessibility. Hosted numerous Boost Your Course Site training sessions to prepare and familiarize faculty and staff with the functionality of the Course Site Dashboard and the look and feel of the accompanying theme. Completed the migration to Ellucian's latest solution for syncing student and courserelated data from Banner to Course Site. Implemented ArborXR as an XR device management platform to assist LTS with the management of a growing number of XR devices. This will allow us to manage the custom deployment of applications and implement security measures. Currently used on only CITL devices, ArborXR can be easily deployed on department-owned devices campus-wide. Researched and piloted UpTale, an immersive learning development and deployment environment that makes AR/VR development accessible to non-programmers, faculty, and students alike. INSTRUCTIONAL TECHNOLOGY 202 1 /22 | ANNUAL REPORT | 7
8 | L I BRARY AND TECHNOLOGY SERV I CES VISUALIZATION LAB Allison Mickel, Sociology and Anthropology: Class VR experience on Nefertari/Egyptian archaeology Mike Lehman, Technical Entrepreneurship: Entrepreneurial Startup Process student project/class experience Limei Shan, Modern Languages and Literature: Class VR language learning, multi-user rooms, experience creation Mary Newbegin, International Center for Academic and Professional English (ICAPE): Student group projects Material Engineering Camp: Multi-experience introduction to VR sessions, led by Materials Science postdoc Caroline Riedel Kayla Landers, ICAPE: Class VR experiences for StepUp Intensive English program Barbara Malt, Psychology: Class VR experience on Coral Reef exploration Lehigh Silicon Valley Student Group: VR research Men’s Basketball Team, coaching staff: Coaching and recruiting/iWall usage Graduate Assistant Bharath Kumar Sampath ’23G in the Center for Innovation in Teaching and Learning’s Visualization Lab in the E.W. Fairchild-Martindale Library. CITL Graduate Assistant Kush Oak collaborates with Professor Limei Shan on the development of interactive immersive language lessons in VR for her "Beginning Spoken Chinese" course. Challenges for2023-2024: What is the right pace tomodify Lehigh’s classrooms in order to enable techenhanced student-centered approaches? How can LTS contribute evenmore substantially to personal and professional development programming for faculty, students, and staff?Which emerging pedagogies, instructional materials, and technologies should we pilot and evaluate with our faculty and students?What will we need to do to guide and support the teaching and learning initiatives that emerge from the current Strategic Planning work across the University and within LTS?
828K class and meeting Zoom hours 17K Help Desk contacts 2,215 LinkedIn Learning "20 in '21 Challenge" video hours watched 447K Course Site assignments submitted by students 202 1 /22 | ANNUAL REPORT | 9
2 ADVANCING RESEARCH AND SCHOLARSHIP The Libraries continued to invest expertise in support of developing state of the art, open source technologies, enabled by the FOLIO open source library platform, which allows for automation of previously manual processes and enhancements to users’ experience. These actions are aligned with Goal 11 of Lehigh’s Sustainability Strategic Plan: “With the goal of full and unimpeded public access to the outcomes of research, devise and implement, with the involvement of faculty, policies pertaining to public access to manuscripts, publications, etc. by 2030. Continue to develop infrastructure to support open access behaviors and facilitation of open processes for knowledge production." A four-member panel of seasoned undergraduate researchers shared their path to research, successes, learning experiences, and advice with 123 first-year students in the Undergrads Do Research 5x10, cosponsored by LTS. Since spring 2021, LTS has provided free, unlimited access to resources from Gartner, an IT research and advisory firm that provides decision support for IT initiatives, through the lens of people, process, and technology. Lehigh Libraries, in partnership with NISO (National Information Standards Organization) and PALCI (Partnership for Academic Library Collaboration and Innovation), was awarded a $593K National Leadership Grant for Libraries by the Institute of Museum and Library Services (IMLS) for the "Collaborative Collections Lifecycle Project (CCLP)." The National Leadership Grant is IMLS's most prestigious grant. The three year grant will involve work with 31 partner organizations to create a national and international technological infrastructure in support of inter-institutional collaborations and collection development activities at scale. SUPPORTING UNDERGRADUATE RESEARCH Participated in the Lehigh Valley Historical Maps Consortium (LVHMC) steering committee to create holdings inventory to be used in GIS projects, historical research and teaching by Lehigh Valley colleges, universities, and independent researchers. Completed scanning of LUAG materials (exhibit catalogs, postcards, brochures, etc.) dating from 1953-2022. Metadata and upload will be completed in FY 2022-2023. We have expanded direct access to library materials, currently offering access to over 763,000 electronic books, 73,393 electronic journals and 69,300 streaming videos through the ASA catalog via journal and ebook acquisitions and in support of Lehigh’s five colleges. The Libraries expanded access to open access journals by negotiating favorable deals with the Association for Computing Machinery (ACM) and other journal publishers. In addition, the Libraries acquired new resources in broad support of campus research and teaching activities, including Pivot, a grants database; Foreign Policy, a globally oriented news publication; and an unlimited storage subscription to Zotero, a premier citation management program. Special Collections continues to webarchive Lehigh’s sites and collections and to serve the University as its official archival repository. For example, in the past year Special Collections completed the digitization and upload of post-1951 Lehigh Alumni Bulletins. Duncan Payne '63, a collector of maps and atlases, gifted a portion of his 16th and 17th century publications to Lehigh Libraries Special Collections. Included are works by Ortelius, Blaue, and Braun that expand Lehigh’s existing cartographic collections. INNOVATING IN THE LIBRARIES 10 | L I BRARY AND TECHNOLOGY SERV I CES SUSTAINABILITY AND THE LEHIGH EDUCATIONAL EXPERIENCE
Special Collections received a gift of the papers of a member of Lehigh’s first graduating class. This unique collection donated to Lehigh by brothers Chris and David Grace, great-great grandsons of Miles Rock (class of 1869), paints a full picture of the diverse life experience of one of Lehigh’s earliest graduates, beginning with his adolescence in Lancaster County, service in the Civil War, time at Lehigh, and professional work in the sciences and engineering in the Americas. Included are his letter correspondence, journals, photographs, maps and drawings, printed material, scientific data, and artifacts that form an intimate narrative and insightful perspective into the thoughts and deeds of a prominent 19th century figure. This extraordinary collection holds tremendous potential for researchers in the classroom and scholars of the period at Lehigh and beyond. Challenges for2023-2024: As data- and computing-intensive research grows, howwill we best continue tomeet the needs of our researchers? What will LTS’s role be in creating and adopting new forms of digital lending and collaborative collection development? Howwill Digital Scholarship and High Performance Computing evolve, and how can LTS experts best provide leadership and support in those areas?Which new fields of study will emerge as priorities when the newStrategic Plan is released in 2023, and what actions will LTS need to take to provide the new resources, support, technologies, and facilities our faculty and students will need to empower and enable their research and scholarly activity? Designed and secured a cloud-based Research Data Warehouse to facilitate research. Helped COH faculty design and build a Health Data Warehouse computing cluster in HST. Consulted and supported the development of the NanoHuman Interface research group’s new behavioral lab, AR/VR space, and visualization lab. Partnered with Facilities Services and contractors to ensure the new building would be properly networked and connected to Lehigh’s campus cybernetwork infrastructure. HELPING PREPARE HST BUILDING FOR FALL 22 OPENING Provided GIS support for NSF ITEST grant (PI - Tom Hammond, College of Education), which involved creating and maintaining geospatial data for three institutions (Lehigh University, Washington State University Tri-Cities, and Texas Christian University) and developing professional development workshops for faculty and graduate students involved in the grant. Provided R programming and GIS support for research proposal development and on-going research projects in Almaty, Kazakhstan (PI - Hyunok Choi). Developed script to automatically collect and store data from PurpleAir sensors and other air monitoring agencies in the Almaty region of Kazakhstan. Created a GIS data hub for students and other project participants to collaborate. Provided R programming support for a research proposal to look at the effects of warehouse development on air quality in the Lehigh Valley, which was successfully funded by Lehigh and Northampton Counties (PI - Breena Holland, Political Science & Environmental Initiative). Developed script to automatically collect and store data from PurpleAir sensors throughout the Lehigh Valley and a public facing app for data visualization. The Digital Scholarship Team consulted on faculty research projects. Major projects included: DIGITAL MEDIA STUDIO AND DIGITAL SCHOLARSHIP 202 1 /22 | ANNUAL REPORT | 1 1
Modified our Data Center to accommodate more computing nodes, which means we can better meet growing demand from Lehigh researchers for onpremise HPC resources for data- and computationheavy research. Research Computing and Digital Scholarship staff taught 17 Research Computing seminars on topics such as Research Computing Resources, Programming and Data Visualization in Python and R, Open OnDemand, Concepts in Machine Learning, and Text Mining, for 60 faculty, students, and staff. In addition, our Research Computing Team held two workshops in collaboration with the Departments of Chemistry and Mathematics on using Quantum Chemistry packages and Programming in C, Fortran, OpenMP, OpenACC, and MPI. Workshops were attended by 57 faculty, students, and staff. Introduced new technologies for HPC such as containers and a web portal to enable the use of interactive applications, including virtual desktops, MATLAB, JupyterLab, RStudio Server, and various visualization tools, thereby lowering the barrier of entry for nontraditional HPC users and for teaching and learning purposes. Refreshed our Ceph Data Storage Cluster with a hard-disk drive (HDD) slow tier for storage and a solidstate drive (SSD) fast tier for high bandwidth read/write from computations on the Sol HPC cluster. 230 Active users 51 Active Project Investigators 24 PI Departments 55 Majors and departments 2.21M Jobs (using 19M+ core hours) 2.74M Core hours donated to Open Science Grid WH O ' S U S I N G H P C ? RESEARCH COMPUTING More Lehigh researchers are relying on cloudcomputing approaches to meet their HighPerformance Computing (HPC) needs. Because cloud computing is different from on-premise HPC in many ways, this expansion has presented new challenges and opportunities for our Research Computing Team. To meet specific research needs of Lehigh faculty, LTS has expanded both on-premise and in-cloud computing capacity, which means providing different software, different technical specializations, new forms of consulting and support, and new cost-sharing models. We are developing new services to help Lehigh researchers meet increasing data security requirements for research. As research relies increasingly on shared centralized data sets, LTS computing, library, and information security specialists help our faculty navigate complex Data Usage Agreements, create Data Management Plans, and meet expanding federal compliance requirements. With limited physical space, power, and cooling in the EWFM Data Center to support substantial growth in High Performance Computing (HPC) and research, we launched an HPC Data Center feasibility study to determine best options to support future HPC and research needs. The study was shared with the Provost, deans, and VP of Research. Next steps are to develop a comprehensive plan to ensure we are prepared to meet emerging Research Computing needs. 1 2 | L I BRARY AND TECHNOLOGY SERV I CES
202 1 /22 | ANNUAL REPORT | 1 3 CPU MEMORY 127 4,404 181 31TB 2.9TB GPU MEMORY 38M CPU TFLOPS 173.9 639.1 GPU TFLOPS 2.02 TB CEPH STORAGE NODES CPUS GPUS CORE HOURS HIGH PERFORMANCE COMPUTING BY THE NUMBERS The LTS Research Computing Team and Computing Consultants make it easier for me to not only maintain expensive and flexible use of high-performance computing resources that are necessary for our research, but also provide tremendous support in both hardware and research software maintenance and performance. This support has directly contributed to seven peer reviewed publications and 18 invited talks, as well as the training of four graduate and 15 undergraduate students since 2019. —LISA A. FREDIN Assistant Professor Chemistry Thanks to the work of the LTS Research Computing Team, Lehigh has been able to meet the ever-increasing demand for research-related high-performance computing. As the number of users continues to rise and the complexity of the research grows, it's good to know that LTS is a trusted partner for faculty and leadership as we work together to anticipate and meet future opportunities in data- and computation-intensive research. —EDMUND WEBB III Associate Professor Mechanical Engineering and Mechanics Co-chair, Research Computing Steering Committee
Created a college support team for the College of Health, providing library, instructional technology, and computing and Help Desk support. Activated 538 network connections in the Health, Science and Technology Building. Replaced the network switches in Iacocca Hall and the EWFM Data Center. Partnered with the Office of Institutional Research and Strategic Analytics to present an executive report to university leadership on the Lehigh Administrative Data Lake in AWS. Augmented wireless access in areas throughout the campus used for outdoor events. Continued to automate and modernize various data processes such as test scores, various payroll and Controller’s Office processes, and reduction in LIN and check printing. Worked with Payroll and Ellucian to develop a modern paperless process for setting up new employees in Banner. Taught 21 software, technology, and productivity seminars on topics such as Google Calendar, Docs, and Drive, Cloud, Slack, Git, and LinkedIn Learning, with over 1,000 attendees. Conducted extensive consultations with administrative units on the use of Course Site, Zoom, Panopto, and Google collaborative tools in support of business continuity and process improvement. Supported the need for ad-hoc hybrid teaching environments (in HyFlex and non-HyFlex spaces) as faculty worked to accommodate students in isolation and quarantine. Overhauled the LUCA (Lehigh University Contracts Administration) process by using Jira and Dropbox to streamline the process. EMPOWERING THE LEHIGH COMMUNITY WITH TECHNOLOGY AND EXPERTISE 3 Distance Education (DE) continued support of nine online graduate degree programs in both synchronous and asynchronous formats (as determined by program and student needs). In addition, support was provided for the 1-MBA and M2 graduate programs, typically residential offerings, in order to ensure continuity for students during COVID. We supported 147 courses in synchronous, asynchronous, and hybrid formats. DE provided support for both hybrid and fully remote events including the Kenner Lecture, the Khan Lecture series, the College of Health colloquium, and departmental career fairs for students. In addition, we supported Virtual Town Halls for President Helble, Faculty Senate forums on Controversial Topics, the annual Emulsion Polymers short course, Friends of the Lehigh University Libraries events, and the 4-day ICCOPT 2022 conference. DISTANCE EDUCATION 14 | L I BRARY AND TECHNOLOGY SERV I CES LTS STAFF:
Started a program to conduct frequent ‘pentests’ of our systems to ensure that our data and systems are safe from actual attacks. Expanded information security staff to more quickly discover and respond to security incidents. Developed new services to help Lehigh researchers meet increasing data security requirements for research. Contracted with a new Security Operations Center (SOC) to expand our ability to monitor cybersecurity threats to University assets 24/7/365. Deployed LastPass password manager campus-wide to improve our security posture by reducing the need to remember passwords, increasing the use of complex passwords, and securely sharing interdepartmental passwords. INFORMATION SECURITY 5M logins protected by Duo two-factor authentication 105 , 206 security events evaluated Our Information Security Team made substantial enhancements to our systems and staffing. This year we: 202 1 /22 | ANNUAL REPORT | 1 5 Created a website for the Vice President of Strategic Planning & Initiatives that will promote the initiatives, latest news, and upcoming events related to the university's strategic planning process. Collaborated with Finance & Administration to upgrade their website theme and functionality to improve organization and presentation of information. Created a new website in collaboration with the newlyformed Campus Safety Division, reorganizing the web footprint of this division and its offices. Web and Mobile Services (WMS) prepared Drupal 9 for the University. Major projects included: Several LTS members continued work on the LIRA (Lehigh Integrated Research Administration) system that will go live in spring 2023. This system will help streamline the grants administration process for researchers across campus. Supported Development and Alumni Relations with editing Lehigh GO Getters podcasts. Provided GIS support to the Office of Sustainability's campus tree inventory project. The project involved students using geospatial tools to catalog campus trees. The project helped to earn Lehigh a Tree Campus USA certification from the Arbor Day Foundation. Created a video for the newly renovated LTS Computing Center to publicize the space, encourage student use, and showcase the new design. Created a video for the LTS Ramp Up 2022 to familiarize incoming first-year students with LTS services. Created a series of videos for the Martindale Center, utilizing the studio green screen, detailing the processes and organizational problems in developing a "Family Business." Created 360 VR tours of the Health Science and Technology Building to capture and distribute footage of the inside of the HST construction project. DIGITAL MEDIA STUDIO
Technology, Infrastructure, and Operations protected against university asset and data loss during an incident in the Data Center in January. We kept campus apprised of system status throughout the incident, recovered all services quickly, ensured no data was lost, and promptly made continuous improvements to further reduce future risks. The Libraries successfully completed the migration from the vendor supplied CONTENTdm to the open sourced Islandora repository system which allows a communityowned and flexible preservation solution. We consolidated all materials in the Digital Collections Repository so users can seamlessly search and browse entire publication runs of popular Lehigh resources across a single platform such as Epitome yearbooks and Alumni Bulletins. The Libraries strengthened reliance on network-level borrowing and lending by contributing expertise to the open source Project ReShare infrastructure and provided expedited access to research books and articles. This FY the Libraries successfully fulfilled over 10,169 interlibrary loan requests. The new EZBorrow interlibrary loan catalog provides access to the Partnership for Academic Library Collaboration and Innovation (PALCI) consortium holdings of over 46 libraries in Pennsylvania, New Jersey, New York, and West Virginia. The LTS Administrative Services Group (ASG) redesigned the physical footprint within the Computing Center to include staff collaboration spaces and shared hoteling spaces for partially remote personnel. ASG also implemented digitalization and business process improvements (DocuSign expansion, physical filing reductions, etc.) to reduce paper waste and promote efficiency. Top10LTS HelpDesk Topics Accounts Course Site Device configuration Software Printing Duo Two-factor authentication Enterprise applications Classroom Non-LTS/general Telecommunications 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Challenges for2023-2024: As the range of expertise Lehigh counts on LTS to provide continues to expand, how can we hire staff specialists into the right positions to provide guidance and support? What can LTS do now to prepare for themany new initiatives that will emerge in 2023 from the Strategic Planning process, especially related to digital transformation, user experience optimization, and allaround operational excellence?What back-end systems and user-facing interfaces will we need to acquire or develop in order to provide excellent service in themany library, technology, teaching, learning, and business-support services we provide? 1 6 | L I BRARY AND TECHNOLOGY SERV I CES
4 LEARNING WHILE EARNING: LTS STUDENT EMPLOYEES LTS is one of Lehigh's largest student employers, with opportunities ranging from entry-level positions to highly specialized rolesworkingwith innovative and cutting-edge technologies. 202 1 /22 | ANNUAL REPORT | 1 7 Ella Fall '24 | LTS Communications "As a graphic design major with a mass communication minor, being able to produce digital and written content to promote Lehigh’s libraries has not only bettered my technical design skills, but has also given me pieces to add to a portfolio. This position has taught me how to better work on a team, as well as how to effectively communicate over channels such as Slack and Zoom." Kevin Federico '25 | Special Collections "Every day I come into Special Collections, I am learning something new. Whether this has to do with computational medieval astronomy, paleography or 18th century French book binding, it is always fascinating. With projects ranging from cataloging Lehigh historical documents to analyzing medieval manuscripts, there is never a dull day.” Alexander Carr '22 | STARS "I've had the opportunity to solve problems in a real-world environment, utilizing industry tools. STARS has helped me grow as a Computer Engineer, providing me with marketable skills that I have been able to apply in internships and research projects throughout my college career.” Violet Kertis ’22 | TRAC "I've had the opportunity to learn a variety of professional and technical skills, specifically as they pertain to research, presentation, and teaching. Above all, I've learned the importance of the writing process, and how LTS resources are unique, helpful, and geared towards a journey in learning." Connor Greene '22 | Information Security “I've learned how to analyze logs for security threats and work with system administrators to help resolve issues on LTS servers. In doing so, I've learned how to communicate more effectively and formed good working relationships with many of the LTS staff members who have shared their knowledge and helped me become a better technologist in my own projects." Marina Mendez '23 | Help Desk “By working at the LTS Help Desk I have improved my communication skills, my ability to learn quickly and my troubleshooting/problem-solving skills. The thing I enjoy the most about my position is meeting and getting to know the LTS Staff (both students and professionals)." In addition to work-study positions, LTS offers professional learning experience through internships where we provide meaningful, practical work related to a student's field of study or career interest. Lillian Mauger '25 and Nick Beetel '24 are two such students getting real world experience working for Technology, Infrastructure, and Operations. Mauger, a Computer Science major, and Beetel, Computer Science and Business, have worked on the team since May, 2022, assisting LTS with enhancing our Observability and Monitoring infrastructure, and have created new Grafana dashboards to track metrics for Duo, Telegraf, and VMWare. In addition to improving our visibility, they have also assisted with transitioning multiple LTS applications used for managing the monitoring and security of our system infrastructure. Mauger, who hopes to work in software development or cybersecurity, says “This experience has helped me so much with balancing problem solving and learning with tasks I had never faced beforehand, and I have learned so much!” Beetel plans to begin his post-Lehigh career as a Software Engineer. THATAREBOTH practical and challenging" “IT HAS BEEN A GREAT EXPERIENCE BEING ABLE TO WORK ON PROJECTS —NICK BEETEL '24 LillianMauger (l), Nick Beetel (r)
HARVESTOF IDEAS On Thursday, September 30, 2021, the Friends of the Lehigh University Libraries hosted its 10th annual Harvest of Ideas reception in the Linderman Library Rotunda for over 30 faculty who published or edited a book or composition during the previous year. Judy Parr, president of the Friends of the Lehigh University Libraries, and Greg Reihman, Vice Provost for Library and Technology Services, presided over the celebration. The Faculty Authors collection represents a range of scholarly output, and this year's additions include monographs, textbooks, musical works, and more by faculty from all five of Lehigh's colleges. A copy of each book authored by Lehigh faculty is added to Special Collections and noted in the library catalog. Faculty-authored books are also on display in the Linderman Library reading room. EVENTS & EXHIBITIONS 5 Let me start by saying how happy we are to be gathering with you here, under the beautiful Linderman Rotunda, in person, to celebrate your scholarly work from the past two years. Not all of our authors were able to be here, but to those of you who could come and those of you who showed up to recognize your colleagues, thank you for being here and welcome —perhaps welcome back — to the library. To the authors we are recognizing here today: your daily lives and your academic work have no doubt been rattled by countless challenges, personal and professional. And yet somehow, through it all, you not only kept teaching and researching — you also managed to author a book or composition—Congratulations!" —DR. GREG REIHMAN Opening remarks, Harvest of Ideas September 30, 2021 Members of LTS Leadership addressed over 30 faculty at the 2021-22 New Faculty Orientation on LTS essential services, library resources and outreach, technology services, and CITL consultation services. The Instructional Technology Team led CITL's annual Summer Workshop to help faculty prepare for the fall semester of teaching. The fully remote event spanned three days and focused on understanding the needs and hopes for the new semester, preparing for in-person instruction after a year of remote teaching, and evaluating which instructional approaches adopted during COVID were most valuable and should continue. Special Collections hosted an afternoon of events during Family Weekend, where visitors learned fun facts, traditions, lore, and legends about Lehigh, as well as about Linderman Library's architectural history and rare book collections, ending the day with tours of Special Collections' exhibits. Special Collections hosted an annual welcome event for alumni returning for Reunion in June. Attendees, many of whom delayed their return to campus because of the pandemic, were warmly greeted by volunteers from the Libraries who shared their expertise and knowledge of Lehigh’s historical collections with alumni and their families. Alumni marveled at the exhibit and reminisced about their favorite places to study when they were students at Lehigh. LTS staff participated in professional development through instructor-led training, certifications, lunch & learns, webinars, and various cross-training initiatives. 1 8 | L I BRARY AND TECHNOLOGY SERV I CES
Allison Mickel, Sociology and Anthropology Ziad Munson, Sociology and Anthropology Siddha Pimputkar, Materials Science and Engineering Todd Watkins, Economics Ben Wright, Religion Studies John Cascio Emma Fernandez Caroline Palmer Caroline Spindel Ben Wainfan Writing Across the Curriculum, the TRAC Writing Fellows program, and the Center for Innovation in Teaching and Learning cosponsored and organized two events in April for the Symposium on Writing in the Disciplines in the CITL Commons. Writing Instruction in the Disciplines at Lehigh: How Important Is It? And How Well Are We Doing? Why do we teach writing (and other communication skills) in the disciplines at Lehigh? How well does Lehigh achieve its goals for writing instruction for our undergraduate students? What are the obstacles to effective writing instruction at Lehigh and what might be done to improve? Faculty panelists: TRAC Fellow panelists: Sirry Alang, Sociology and Health, Medicine, and Society Hannah Dailey, Mechanical Engineering Suzanne Edwards, English Khanjan Mehta, Vice Provost for Creative Inquiry K. Sivakumar, Marketing Writing Instruction in the Disciplines and the Broader Educational Experience of Lehigh Students: What are the connections, if any, between effective writing instruction and learning in the disciplines? How important are writing and communication skills to meaningful undergraduate research? How does writing affect Lehigh’s efforts to promote diversity and inclusion? What can be done to improve, through writing instruction, the undergraduate student experience at Lehigh? Faculty Panelists: LIBRARY 5X10 EVENTS The Lehigh Libraries hosted a rich array of 5x10 programming for first year students: Led by Art, Architecture and Design Professor Deirdre Murphy, students learned how to carve prints into a rubber block that was used to print takeaways like cards and other stationery in Block Printmaking, held at Lucy's Cafe in Linderman Library. Over 350 students attended the first inperson What’s So Special About Special Collections. Librarians introduced students to select material drawn from Lehigh history, literature, science and technology, and travel and exploration, including artifacts as varied as 15th century maps and an iron pin from the Brooklyn Bridge. In a collaboration with the Center for Gender Equity and history graduate student Casey Kies, Special Collections hosted Transitions: Zines Marking Moments of Transition. Students learned about the history of fanzines, examined the recently acquired Frank Lunney Fanzines Collection, and reflected on their transition into college as they made their own zines. In Archives to Art Walk, students learned about the history of the Berman Collection through an examination of the Berman Archives and received a guided tour of the art along Memorial Walk, ending at LUAG in the Zoellner Arts Center. Students were able to view rare maps and astronomy texts, considering their own place in the world through a conversation about the transition from the Ptolemaic world view to a heliocentric world view, in Encountering New Worlds: Books and Maps From The Age of Discovery. SYMPOSIUMONWRITING INTHEDISCIPLINES 202 1 /22 | ANNUAL REPORT | 1 9
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